Download or read online books in PDF, EPUB and Mobi Format. Click Download or Read Online button to get book now. This site is like a library, Use search box in the widget to get ebook that you want.

Andy Me Second Edition

Andy   Me  Second Edition Author Pascal Dennis
ISBN-10 9781439884058
Release 2012-04-16
Pages 192
Download Link Click Here

Second Edition of a Shingo Prize Winner Based on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many readers. In a cool, readable style, this highly popular work follows Tom's relationship with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS). On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success — both in his plant and in his personal life — he learns from Andy that successful improvement is endless and eternal.This edition includes study questions after each chapter to support your learning and help you tell some of your own stories. Pascal Dennis discusses the 2nd edition of his Shingo Prize-winning book Andy & Me.



Andy Me

Andy   Me Author Pascal Dennis
ISBN-10 1563272989
Release 2005-02-01
Pages 192
Download Link Click Here

Second Edition of a Shingo Prize Winner Based on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many readers. In a cool, readable style, this highly popular work follows Tom's relationship with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS). On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success — both in his plant and in his personal life — he learns from Andy that successful improvement is endless and eternal.This edition includes study questions after each chapter to support your learning and help you tell some of your own stories. Pascal Dennis discusses the 2nd edition of his Shingo Prize-winning book Andy & Me.



Andy Me and the Hospital

Andy   Me and the Hospital Author Pascal Dennis
ISBN-10 9781498740340
Release 2016-08-03
Pages 247
Download Link Click Here

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey. In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New York City hospital in crisis. Can they translate and apply Toyota’s powerful methods and thinking to save the hospital from disaster? Using a compelling novel format, the book demonstrates how to apply Lean thinking in a healthcare setting. It illustrates the situations, characters, and plant politics you will most likely face as you progress through your Lean healthcare journey. As the story unfolds, you will discover the way of thinking and behavioral changes required to implement proven Toyota Production System (TPS) methods, tools, and thinking in healthcare. You will learn: What a Lean transformation in a hospital should look like The overall approach you need to take The leadership and behavioral changes required How to improve processes and better develop and engage people How to build and sustain a Lean management system How to translate and apply Deming’s "profound system of knowledge" This book provides clear and simple guidance on what it takes to successfully implement Toyota methods in healthcare settings. It shares helpful insights on how the different elements need to fit together to deliver measurable process improvement results. Just like its bestselling predecessors, this book includes study questions after each chapter to support learning and to facilitate discussion in workshops or classroom settings.



Getting the Right Things Done

Getting the Right Things Done Author Pascal Dennis
ISBN-10 9780976315261
Release 2007-01
Pages 232
Download Link Click Here

For companies to be competitive, leaders must engage people at all levels in order to focus their energy and enable them to apply lean principles to everything they do. Strategy deployment, called hoshin kanri by Toyota, has proven to be the most effective process for meeting this ongoing challenge. In his new book Getting the Right Things Done, author and LEI faculty member Pascal Dennis outlines the nuts and bolts of strategy deployment, answering two tough questions that ultimately can make or break a company's lean transformation: * What kind of planning system is required to inspire meaningful company-wide continuous improvement? * How might we change existing mental models that do not support a culture of continuous improvement? Getting the Right Things Done demonstrates how strategy deployment can help leaders harness the full power of Lean. Organization leaders at all levels and the management teams who are responsible for strategy deployment will find this book especially insightful. It tells the story of a fictional (yet very real) midsized company, Atlas Industries that needs to dramatically improve to compete with emerging rivals and meet new customer demands. Getting the Right Things Done chronicles the journey of the company and its President/COO, an experienced lean leader who was hired five years ago to steer Atlas in the right direction. While Atlas had already applied some basic lean principles, it had not really connected the people and business processes so that the company could dramatically improve. Atlas' challenge: "Something was missing: a way of focusing and aligning the efforts of good people, and a delivery system, something that would direct the tools to the right places." Enter strategy deployment. The book is designed to provide readers with a framework for understanding the key components of strategy deployment: agreeing on the company's "True North," working within the PDCA cycle, getting conse



The Remedy

The Remedy Author Pascal Dennis
ISBN-10 0470643005
Release 2010-06-24
Pages 272
Download Link Click Here

Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence jargon gives the book a wide appeal…it is a pleasure to read. The Sequel to the Influential “Lean” Business Novel Andy & Me The Remedy is a compelling a business fable that shows how Lean quality improvement business practices—traditionally associated with manufacturing--can dramatically improve the service areas of your business-including design, engineering, sales, marketing and all processes in between. Written by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough "green" car. The future of the company is at stake. Can Tom and Rachel, supported by Andy Saito, a retired, reclusive Toyota executive, regain the trust and respect of the customer? Can a venerable but dying company implement Lean practices to every part of their business and learn a new, more effective way of managing? Shows you how to use the Lean quality improvement method to fix not just a manufacturing system, but an entire company, including management, design, marketing, and supply chain Written by Pascal Dennis, author of four books on Lean practices and winner of the coveted Shingo Prize for outstanding research contributing to operational excellence Originally developed by Toyota, the Lean approach to quality improvement has gained a worldwide following and helped turn around enumerable struggling businesses



Lean Production Simplified Third Edition

Lean Production Simplified  Third Edition Author Pascal Dennis
ISBN-10 9781498708883
Release 2016-03-09
Pages 223
Download Link Click Here

Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a comprehensive insider's view of Lean management. The author helps readers grasp the system as a whole, as well as the factors that animate it, by organizing the book around an image of a house of Lean production. Illustrating the eight kinds of waste, this updated edition of a bestseller: Describes the craft and mass production systems that preceded Lean production—including the contributions of Frederick Winslow Taylor and Henry Ford Explains the concepts of visual management, Five S, and Total Productive Maintenance Addresses just-in-time delivery of parts and products Examines the jidoka principle Covers the nervous system of Lean management, hoshin planning Illustrates the culture of Lean management This edition deepens and extends the previous edition with case studies on Lean outside the factory—in settings such as health care, IT, finance, design, engineering, and beyond. The case studies are based on personal experience of actual work in organizations generating real results. Lean Production Simplified, Third Edition covers each of the components of Lean within the context of the Lean production system. The author's straightforward common sense approach makes this book an easily accessible, on-the-floor resource for every team member. Watch Shingo Prize-winning author Pascal Dennis discuss Lean Production Simplified, Third Edition https://youtu.be/YD030vOb8KM



Healthcare Kaizen

Healthcare Kaizen Author Mark Graban
ISBN-10 9781439872963
Release 2012-06-21
Pages 408
Download Link Click Here

Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan’s Competitive Success and through the books of Norman Bodek, both of whom contributed introductory material for this book. Winner of a 2013 Shingo Research and Professional Publication Award! In 1989, Dr. Donald M. Berwick, founder of the Institute for Healthcare Improvement and former administrator of the Centers for Medicare & Medicaid Services, endorsed the principles of Kaizen in the New England Journal of Medicine, describing it as "the continuous search for opportunities for all processes to get better." This book shows how to make this goal a reality. Healthcare Kaizen shares some of the methods used by numerous hospitals around the world, including Franciscan St. Francis Health, where co-author Joe Swartz has led these efforts. Most importantly, the book covers the management mindsets and philosophies required to make Kaizen work effectively in a hospital department or as an organization-wide program. All of the examples in the book were shared by leading healthcare organizations, with over 200 full-color pictures and visual illustrations of Kaizen-based improvements that were initiated by nurses, physicians, housekeepers, senior executives and other staff members at all levels. Healthcare Kaizen will be helpful for organizations that have embraced weeklong improvement events, but now want to follow the lead of ThedaCare, Virginia Mason Medical Center, and others who have moved beyond just doing events into a more complete management system based on Lean or the Toyota Production System. It’s often said, without much reflection, that people hate change. The experiences shared in this book prove that people actually love change when they are fully engaged in the process, get to make improvements that improve patient care and make their day less frustrating, and when they don’t fear being laid off as a result of their improvements. Mark Graban explains why his new book Healthcare Kaizen is a great resource for healthcare organizations looking to make improvements on the frontlines.(www.youtube.com/watch?v=l4JdaH03Dbo&feature=youtu.be) Check out a recent entry about this book on the Virginia Mason Medical Center Blog, Could this new book help drive your Lean journey? (http://virginiamasonblog.org/2012/09/05/could-this-new-book-help-drive-your-lean-journey/) Check out what the experts at the Franciscan St. Francis Health System have to say about Healthcare Kaizen. (http://www.youtube.com/watch?v=XcGmP5gLEPo&feature=c4-overview&list=UU7jiTxn4nkMzOE5eTbf0Upw



Sustainable Lean

Sustainable Lean Author Robert B. Camp
ISBN-10 9781482201550
Release 2013-04-08
Pages 183
Download Link Click Here

If you’ve employed consultants and embarked on a Lean transformation only to find your efforts stall after the consultants leave, this book will teach you what you must do to stay the course over the long term. Using a compelling novel format, Sustainable Lean: The Story of a Cultural Transformation illustrates the process of implementing a sustainable Lean transformation. The book follows Jim, the plant manager of an electronics firm that has already seen its first Lean initiative fail. Jim realizes that if he doesn’t act quickly, his job and the jobs of everyone in the factory might be in jeopardy. Jim meets a Lean consultant who agrees to help him implement and sustain a new transformation. Readers follow along as Jim learns invaluable lessons that help him and his plant see costs plummet, on-time delivery reach nearly 100 percent, and defects drop by close to 80 percent. Using simple terms and an ongoing example, the book demonstrates how to use top-down metrics to identify strategic and tactical opportunities for improvement. It describes how to conduct Hoshin Kanri (strategic policy deployment). It also describes the relationship between top-down metrics, organizational accountability, the breaking down of "stovepipes," and the concept of "alignment" that comes about as the result of Hoshin Kanri. Detailing a data-driven methodology to help you set boundaries for effective decision making, this book will inspire manufacturers to achieve world-class production and efficiency standards—one factory, one business at a time.



Lean Human Resources

Lean Human Resources Author Cheryl M. Jekiel
ISBN-10 9781439813072
Release 2016-04-19
Pages 263
Download Link Click Here

Encouraging a long overdue shift in thinking, this book gives managers and executives the means to maximize employee potential by first showing them how to increase the improvement power of their HR departments. Cheryl M. Jekiel, who has been implementing Lean initiatives out of HR offices for 20 years, defines the people-related approaches and practices needed to alter any cultural dynamic that keeps employees from leveraging their peak abilities. She looks at why so many companies allow this sort of waste to exist, how traditional HR departments have not been especially effective in combating waste, and why today’s HR department should be seen differently, as a partner delivering exceptional customer service to employees. Everyone Needs to Learn and Improve Everyone Needs to Participate and Be Involved Ultimately, lasting change requires evolution in an organizational cultural and to achieve such change requires definitive changes in behavior. To ensure that changes are properly paced and effectively put into operation, the book puts forth a proven five-year plan that includes the building of improvement-linked competencies into each job. Everyone Can Lead Lead with the Customer in Mind Lead by Teaching and Coaching Lead by Creating More Leaders A final section is designed especially for CEOs who must address their own views of HR before addressing improvement. They must recognize that Lean HR strategies and methods can be used to create a highly motivating place to work, and that anything less would be a waste of talent. To begin, an organization must realize the value of its HR staff and put it to use implementing improvement that is organic, fundamental, and self perpetuating.



Dealing with Disaster Public Management in Crisis Situations

Dealing with Disaster  Public Management in Crisis Situations Author Saundra K. Schneider
ISBN-10 9781317473350
Release 2014-12-18
Pages 320
Download Link Click Here

Now updated with examples through 2010, this classic study examines the disruptive effects of disasters on patterns of human behavior and the operations of government, and the conditions under which even relatively minor crises can lead to system breakdown.



Supervising on the Line

Supervising on the Line Author Gene Gagnon
ISBN-10 0615427014
Release 2011-02-10
Pages 142
Download Link Click Here

Supervising on the Line is a must have resource, offering leadership skills and tools first line supervisors truly need to be successful. The front line supervisor holds direct responsibility for a company's biggest asset--its labor, with significant impact to the bottom line. Authored by Labor Management pioneer Gene Gagnon, Supervising on the Line has been revised and updated by leading supply chain expert and enVista CEO Jim Barnes. Through stories and real-life "on the line" examples, the book offers timeless, common sense tips for managing employees in the distribution environment.



Decision Making and Problem Solving in Management

Decision Making and Problem Solving in Management Author Robert H. Vaughn
ISBN-10 189343513X
Release 2000-06-01
Pages 205
Download Link Click Here

Decision Making and Problem Solving in Management has been writing in one form or another for most of life. You can find so many inspiration from Decision Making and Problem Solving in Management also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Decision Making and Problem Solving in Management book for free.



Beyond Heroes

Beyond Heroes Author Kim Barnas
ISBN-10 0984884823
Release 2014-05-01
Pages 200
Download Link Click Here

"Every healthcare system in the United States should master the ideas in this book and practice them every day. If they did, we would see a revolutionary improvement in medical care outcomes and massive cost reductions." - Paul O'Neill, 72nd Secretary of the U.S. Treasury Beyond Heroes explains how the ThedaCare Health System, based in Northeast Wisconsin, transformed their culture by redesigning their system of daily management. Hospitals have long relied on heroics to save the day - on one brilliant nurse or physician to fix the problem at hand. The result is a lot of people rowing in opposite directions, putting safety and quality at risk while increasing costs. This is the story of an organization breaking that habit. Beyond Heroes shows the reader, step by step, how ThedaCare teams developed their management system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system: Team Huddles Managing to Established Standards Problem Solving Transparency Advisory Teams Scorecards Standard Work for Leaders Physician's role in a Business Performance System What you will learn about a lean management system: Create and sustain a system of continuous improvement aligned with strategic goals Cascade information effectively throughout the organization Implement a system where employee coaching and mentoring can occur on a daily basis Build standard work for executives in gemba to support daily continuous improvement Beyond Heroes is a practical and helpful guide for all leaders in healthcare. It fills a wide gap in the lean literature, and offers applicable steps for leaders no matter where they are in their improvement journey. - Maureen Bisognano, President and CEO of the Institute for Healthcare Improvement To promote the book, the ThedaCare Center for Healthcare Value has engaged the services of Dennis Welch of Articulate, to reach out to all majo



Richistan

Richistan Author Robert Frank
ISBN-10 9780307409263
Release 2008-06-03
Pages 288
Download Link Click Here

The rich have always been different from you and me, but this revealing and funny journey through “Richistan” entertainingly shows that they are more different than ever. Richistanis have 400-foot-yachts, 30,000-square-foot homes, house staffs of more than 100, and their own “arborists.” They’re also different from Old Money, and have torn down blue-blood institutions to build their own shining empire. Richistan is like the best travel writing, full of colorful and interesting stories providing insights into exotic locales. Robert Frank has been loitering on the docks of yacht marinas, pestering his way into charity balls, and schmoozing with real estate agents selling mega-houses to capture the story of the twenty-first century’s nouveau riche: House-training the rich. People with new wealth have to be taught how to act like, well, proper rich people. Just in the nick of time, there’s been a boom in the number of newly trained butlers—“household managers”—who will serve just the right cabernet when a Richistani’s new buddies from Palm Beach stop by. “My boat is bigger than your boat.” Only in Richistan would a 100-foot-boat be considered a dinghy. Personal pleasure craft have started to rival navy destroyers in size and speed. Richistan is also a place where friends make fun of those misers who buy the new girlfriend a mere Mercedes SLK. “You want my money? Prove that you’re helping the needy!” Richistanis are not only consuming like crazy, they’re also shaking up the establishment’s bureaucratic, slow-moving charity network, making lean, results-oriented philanthropy an important new driving force. Move over, Christian Coalition. Richistanis are more Democratic than Republican, “fed up and not going to take it anymore,” and willing to spend millions to get progressive-oriented politicians elected. “My name is Mike and I’m rich.” Think that money is the answer? Think again as Robert Frank explores the emotional complexities of wealth. And, as Robert Frank reveals, there is not one Richistan but three: Lower, Middle, and Upper, each of which has its own levels and distinctions of wealth —the haves and the have-mores. The influence of Richistan and the Richistanis extends well beyond the almost ten million households that make up its population, as the nonstop quest for status and an insatiable demand for luxury goods reshapes the entire American economy. From the Hardcover edition.



The Art of Game Design

The Art of Game Design Author Jesse Schell
ISBN-10 9781498759564
Release 2015-09-15
Pages 600
Download Link Click Here

Good game design happens when you view your game from as many perspectives as possible. Written by one of the world's top game designers, The Art of Game Design presents 100+ sets of questions, or different lenses, for viewing a game’s design, encompassing diverse fields such as psychology, architecture, music, visual design, film, software engineering, theme park design, mathematics, puzzle design, and anthropology. This Second Edition of a Game Developer Front Line Award winner: Describes the deepest and most fundamental principles of game design Demonstrates how tactics used in board, card, and athletic games also work in top-quality video games Contains valuable insight from Jesse Schell, the former chair of the International Game Developers Association and award-winning designer of Disney online games The Art of Game Design, Second Edition gives readers useful perspectives on how to make better game designs faster. It provides practical instruction on creating world-class games that will be played again and again.



Kingdom s Dawn

Kingdom s Dawn Author Chuck Black
ISBN-10 9780307562678
Release 2009-04-23
Pages 160
Download Link Click Here

A Riveting Medieval Parallel to the Bible Good and evil clash. Leinad and Cedric are determined to not only survive, but claim hope and victory! In Kingdom’s Dawn, Leinad and Tess, along with all the king’s people, must escape slavery by the powerful Lord Fairos. Kingdom’s Hope finds them free and arriving in the Chessington Valley. But when they forget the king, will Kergon and the Kessons capture them for good? After many years, Kingdom’s Edge finds Cedric living a hopeless life until a stranger appears with powerful words of a new kingdom and a grand army. Finally, Kingdom’s Reign marches you through the danger of earth’s last days as the evil dark knight threatens to defeat the prince once and for all. Swords, knights, and battles define these captivating tales that parallel biblical events from Genesis to Revelation! He’s just a young man, but that doesn’t change the truth. He was chosen… Sixteen-year-old Leinad thought he was a common farmer’s son, nothing more. He wondered why his father had trained him for years to master the sword—not exactly a tool of the trade for farmers—but one tragic event initiates a world of revelation. Only then does he begin to understand his calling—a calling no other man in the entire kingdom of Arrethtrae can fulfill—a calling given him by the King himself. Teamed with a young slave girl, Leinad is thrust into adversity and danger—for the Dark Knight and his vicious Shadow Warriors will stop at nothing to thwart the King’s plan to restore the kingdom. Leinad will need more than a sharp blade and a swift hand to fulfill his mission and survive the evil plots of the King’s sworn enemies! Journey to Arrethtrae, where the King and His Son implement a bold plan to save their kingdom; where courage, faith, and loyalty stand tall in the face of opposition; where good will not bow to evil—and the future of a kingdom lies in the hands of a young man. DISCUSSION QUESTIONS INCLUDED Story Behind the Book “When my six kids’ eyes glossed over during a reading from the Bible, I paused to explain the significance of redemption to a sin-sick soul. I was rewarded with patronizing elephant nods and more blank stares. Shortly thereafter, I awoke in the middle of the night with a medieval story enveloping my mind. I wrote it down and later read it to my children. Their waning attention transformed into complete anticipation. I was amazed and disappointed. Why did it take a fictional story, not a Bible passage, to get that response? Then I realized—that is how Jesus taught! Parables are powerful! I penned the Kingdom series to help young people get excited about the supremely significant story of Jesus Christ and His mission to save mankind.” — Chuck Black From the Trade Paperback edition.



The Noonday Demon

The Noonday Demon Author Andrew Solomon
ISBN-10 9781451611038
Release 2014-09-16
Pages 576
Download Link Click Here

The author offers a look at depression, drawing on his own battle with the illness and interviews with fellow sufferers, researchers, and doctors to assess the disease's complexities, causes, symptoms, and available therapies.