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Become ITIL Foundation Certified in 7 Days

Become ITIL Foundation Certified in 7 Days Author Abhinav Krishna Kaiser
ISBN-10 9781484221648
Release 2016-12-30
Pages 251
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Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors. After using Become ITIL Foundation Certified in 7 Days and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted. What You Will Learn Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge Prepare for the ITIL Foundation examination Sort out career-related queries and decide whether ITIL will aid your career Who This Book Is For IT professionals from the IT services industry are the primary audience.



Become ITIL Foundation Certified in 7 Days

Become ITIL Foundation Certified in 7 Days Author Abhinav Kaiser
ISBN-10 148422163X
Release 2017-01-07
Pages 262
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Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors. After using Become ITIL Foundation Certified in 7 Days and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted. What You Will Learn Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge Prepare for the ITIL Foundation examination Sort out career-related queries and decide whether ITIL will aid your career Who This Book Is For IT professionals from the IT services industry are the primary audience. /div



ITIL Foundation Exam Study Guide

ITIL Foundation Exam Study Guide Author Liz Gallacher
ISBN-10 9781119943648
Release 2012-08-15
Pages 408
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Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.



IT Service Management Foundation Practice Questions

IT Service Management Foundation Practice Questions Author Tony Gannon
ISBN-10 9781780171142
Release 2012
Pages 100
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The most authoritative guide to preparing for the ITIL Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and provides a wealth of background knowledge. This new edition is compatible with the 2011 update to ITIL® and utilises the experience of three established independent service management consultants and experienced lecturers. An ITIL® licensed product.



ITIL For Dummies

ITIL For Dummies Author Peter Farenden
ISBN-10 9781119950134
Release 2012-04-23
Pages 370
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Annotation An easy-to-understand introduction to using best practice techniques within IT service management, 'ITIL for Dummies' provides an easy-to-understand introduction to using best practice guidance within IT service management.



ITIL Intermediate Certification Companion Study Guide

ITIL Intermediate Certification Companion Study Guide Author Helen Morris
ISBN-10 9781119012238
Release 2016-03-15
Pages 1272
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Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification. Illustrative examples demonstrate how these skills are applied in real-life scenarios, helping you realize the importance of what you're learning each step of the way. Additional coverage includes service strategy principles and processes, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely adopted approach for IT Service Management in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. Review the information needed for all five Lifecycle exams Examine real-life examples of how these concepts are applied Gain a deeper understanding of each of the process areas Learn more about governance, organization, implementation, and more The Intermediate ITIL Service Lifecycle exams expect you to demonstrate thorough knowledge of the concepts, processes, and functions related to the modules. The certification is recognized around the world as the de facto standard for IT Service Management, and the skills it requires increase your value to any business. For complete, detailed exam preparation, ITIL Certification Companion Study Guide for the Intermediate ITIL Service Lifecycle Exams is an invaluably effective tool.



ITIL Foundation All in One Exam Guide

ITIL Foundation All in One Exam Guide Author Jim Davies
ISBN-10 9780071842136
Release 2016-08-05
Pages 450
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Written by an Information Technology Infrastructure Library (ITIL) consulting and training expert, this all-new guide helps you pass the ITIL v3 Foundation certification exam and serves as an on-the-job reference. ITIL Foundation All-in-One Exam Guide takes you through ITIL Foundation v3 (2011), explaining the fundamentals of IT Service Management, the five stages of the service lifecycle, ITIL processes, functions within them, and their crucial interactions, all while clearing up common misapprehensions about ITIL and adding valuable insights and examples. The ITIL is the best practice framework adopted worldwide for managing IT services, and the ITIL Foundation Certification can be considered a pre-requisite for success for all involved in IT services, as well as a stepping stone to IT Service Management certifications in ITIL. Exam Tips, accelerated reviews, and end-of-chapter practice exam questions ensure you’re on track to pass the Foundation exam. Filled with practical exercises and examples that reinforce learning, the book and electronic content include more than 300 practice exam questions and exclusive, real-world examples of how an understanding of ITIL can be used to address common service management challenges. ITIL Licensed Product -- an official endorsement of the quality and accuracy of the book's content Electronic content includes practice exams in a customizable test engine, video training from the author on key concepts, worksheets, and a Quick Review Guide In-depth case studies analyze projects end-to-end through ITIL's framework, taken from the author's 40 years of experience as an ITIL consultant Jim Davies, ITSM UK’s 2013 Trainer of the Year and ITIL Champion provides his “10 Commandments” of IT Service Management



ITIL Foundation Essentials

ITIL Foundation Essentials Author Claire Agutter
ISBN-10 9781849284004
Release 2012-09-06
Pages 140
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ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.



100 ITIL Foundation Exam Questions

100 ITIL Foundation Exam Questions Author Brady Orand
ISBN-10 9781466365193
Release 2011-09-01
Pages 110
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Ensure your success on the ITIL Foundation exam with these 100 exam questions with detailed rationale and BONUS sample exam. Each and every question closely resemble the types and format of questions you will experience on your exam. This representative sample of questions covers definitions and terms, process activities and relationships, key concepts and questions from other topics that you will see on your exam.



Learn C in 7 days

Learn C  in 7 days Author Gaurav Aroraa
ISBN-10 9781787127159
Release 2017-10-06
Pages 306
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Learn C# in 7 days with practical examples, build a foundation for C# programming, and boost your skills to an advanced level About This Book Learn the basics of C# in 7 days Works as a reference guide describing the major features of C# Build easy and simple code through real-world example scenarios Who This Book Is For The book is for aspiring developers and absolute novices who want to get started with the world of programming. You do not need any knowledge of C# for this book. What You Will Learn Understand and set up the .NET environment Code in C# using the Visual Studio 2017 RC (preferable community edition) IDE Define variables, syntax, control flows, statements, and arrays etc through examples Understand the concepts of Object-Oriented Programming using C# Get acquainted with attributes, collection, generics, and LINQ Get your hands on class members such as Modifiers, Methods, Properties, Indexers, File I/O, Exception Handling, and Regex Build a real-world application using C# 7 In Detail This book takes a unique approach to teach C# to absolute beginners. You'll learn the basics of the language in seven days. It takes a practical approach to explain the important concepts that build the foundation of the C# programming language. The book begins by teaching you the basic fundamentals using real-world practical examples and gets you acquainted with C# programming. We cover some important features and nuances of the language in a hands-on way, helping you grasp the concepts in a fluid manner. Later, you'll explore the concepts of Object-Oriented Programming (OOP) through a real-world example. Then we dive into advanced-level concepts such as generics and collections, and you'll get acquainted with objects and LINQ. Towards the end, you'll build an application that covers all the concepts explained in the book. By the end of this book, you will have next-level skills and a good knowledge of the fundamentals of C#. Style and approach Fast paced guide to get you up-to-speed with the language. Every chapter is followed by an exercise that focuses on building something with the language. The codes of the exercises can be found on the Packt website



Introduction to the ITIL Service Lifecycle

Introduction to the ITIL Service Lifecycle Author Office of Government Commerce
ISBN-10 0113311311
Release 2010
Pages 238
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This official introduction is a gateway to ITIL. it explains the basic concept of it Service Management (ITSM) And The place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. it also serves to illuminate the background of thr new ITIL structure.This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change.After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.



Passing the ITIL Foundation Exam

Passing the ITIL   Foundation Exam Author Vince Pultorak
ISBN-10 9789087536640
Release 2012-02-02
Pages 290
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This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. In addition it gives sample questions for practice both within the text and also a number of the official exams questions in the back. The content of this book is based on the ITIL® 2011 Edition core guidance and APMG’s ITIL Foundation Certificate syllabus edition 2011. Written by globally experienced trainers and reviewed by other professionals this unique work provides clear and concise guidance for all those seeking to achieve success at the ITIL Foundation Level. Covering: A clear and concise explanation of the exam structure; Key text for the exams; Sample exam questions and sample answers and Hints and Tips and practical examples this book will highlight for readers the key items they need for the ITIL Foundation Exam that will increase chances of success. By this book is a separate file (free, via internet) available: • All images in the book, in Powerpoint format. Click on the button Training Material by the book on our website.



ITIL Foundation Reference Guide

ITIL Foundation Reference Guide Author Rajender Sandadi
ISBN-10 1520727542
Release 2017-03-07
Pages 94
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ITIL� Service Management provides a framework and best practice guidelines for executing, providing, managing and supporting IT services.Service Providers and Service Organizations must deliver value to gain customer satisfaction by understandingCustomer needs with an appropriate service strategy.ITIL Service Management is a widely accepted framework to align IT operations with business needs.This book discusses in a lucid and simple way all five core publications each covering different aspects of Information Technology Service Management (ITSM) and ITIL concepts.Book is divided into 12 chapters with an introduction to Service Management.All Five core publications are covered with key definitions, processes and illustrations.This book also includes a business case, two sample test papers for ITIL v3 Foundation exam, templates and summary of key concepts. I am sure this book will be a good read for both ITIL Practitioners, and young professionals who would like to make Service Management as their career. ITIL� is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.



PRINCE2 Study Guide

PRINCE2 Study Guide Author David Hinde
ISBN-10 9781119970972
Release 2012-03-22
Pages 528
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Everything you need to be fully prepared to take the PRINCE2 Foundation and Practitioner exam As an internationally recognized certification which focuses on the Foundation and Practitioner levels along with being recommended by the Project Management Institute, the PRINCE2 accreditation gives a bolster to any resume. The author, David Hinde, has trained hundreds of individuals from many different backgrounds to prepare for the PRINCE2 exams. The book provides explanations of all parts of the PRINCE2 approach, lots of practical examples, and a whole range of mock examination questions to test your knowledge. Explains all the PRINCE2 themes, processes, principles, roles and management products for the very latest version of PRINCE2 (PRINCE2 2009 Edition) Features full coverage of all Foundation and Practitioner level exam objectives Presents real–world scenarios, showing how the method is used in business and the public sector Includes challenging review questions and electronic flashcards to sharpen your knowledge Covers tips and techniques for tackling the PRINCE2 accreditation examinations and shows you how and where to take the exams Incorporates over 300 sample Foundation-level and over 100 sample Practitioner-level questions, with answers and full explanations Contains a glossary of all PRINCE2 terminology and a quick reference to all the PRINCE2 management products Gives a web link to a set of on-line tools with more bonus exams PRINCE2 Study Guide covers all the necessary topics you need to know in order to confidently take the PRINCE2 Foundation and Practitioner exams.



Introduction to ITIL

Introduction to ITIL Author
ISBN-10 0113309732
Release 2005
Pages 242
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This publication covers all aspects of the Information Technology Infrastructure Library (ITIL) systematic approach to IT service management, based on best practice standards drawn from the IT service industry. It covers a broad range of service support and delivery issues relating to quality and organisational aspects, policy and process management, managing change, service desk issues and service level management, financial management for IT services, capacity and continuity management, and information security issues.



ABC of ICT

ABC of ICT Author Jan Schilt
ISBN-10 9789087531409
Release 2008-10-03
Pages 300
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‘ABC is like an iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage’ to your organization, or more importantly, your business! With growing importance of IT to business operations we can no longer afford to have our ITSM improvement programs and initiatives fail because of Attitude, Behavior or culture issues. This book describes what ABC is, why it is important and gives practical cases and examples in dealing with ABC issues. The book contains more than 35 case examples from industry experts and practitioners on what they have done to solve specific ABC issues. The book can be used in combination with the ABC of ICT card set for creating awareness, assessing your own worst practices and taking your first practical steps in solving them. This book provides a valuable addition on top of ITIL publications on how to ensure ITSM improvement programs can and do deliver lasting value



ITIL Version 3 at a Glance

ITIL Version 3 at a Glance Author John O. Long
ISBN-10 0387773932
Release 2008-07-18
Pages 82
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ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference’s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.