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Cultural Intelligence

Cultural Intelligence Author David C. Thomas
ISBN-10 9781626568662
Release 2017-03-20
Pages 216
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Succeed in Any Culture, in Every Situation In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams. This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds—nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars.

Cultural Intelligence

Cultural Intelligence Author David C. Thomas
ISBN-10 1576757994
Release 2009-08-01
Pages 240
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This updated edition of a classic guidebook helps readers to navigate the ever-expanding cultural mazes of a truly globalized world.

Handbook of Cultural Intelligence

Handbook of Cultural Intelligence Author Soon Ang
ISBN-10 9781317469094
Release 2015-01-28
Pages 414
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Cultural intelligence is defined as an individual's ability to function effectively in situations characterized by cultural diversity. With contributions from eminent scholars worldwide, the "Handbook of Cultural Intelligence" is a 'state-of-the-science' summary of the body of knowledge about cultural intelligence and its relevance for managing diversity both within and across cultures. Because cultural intelligence capabilities can be enhanced through education and experience, this handbook emphasizes individual capabilities - specific characteristics that allow people to function effectively in culturally diverse settings - rather than the approach used by more traditional books of describing and comparing cultures based on national cultural norms, beliefs, habits, and practices.The Handbook covers conceptional and definitional issues, assessment approaches, and application of cultural intelligence in the domains of international and cross-cultural management as well as management of domestic activity. It is an invaluable resource that will stimulate and guide future research on this important topic and its application across a broad range of disciplines, including management, organizational behavior, industrial and organizational psychology, intercultural communication, and more.

Cultural Intelligence

Cultural Intelligence Author Julia Middleton
ISBN-10 9781472904829
Release 2014-05-22
Pages 224
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Right now, vast amounts of time and money are being invested all round the world in building global brands and organisations. But where are the global leaders who will lead them? Leaders who can cross cultural boundaries: between east and west, and north and south; between faiths and beliefs; between public, private and voluntary sectors; and between the generations? Where are the leaders who can lead in what Julia calls the "magnet cities?? of the world: where the world's most talented young people will convene? Because these people will simply turn their backs on bosses who demand that their teams think and behave alike. The race is on to develop leaders with CQ. And this book is designed to give readers a decisive head start. In the process, Julia has spoken to leaders all round the world, and invited them to tell their own CQ stories: successful and disastrous, serious and funny, poignant, pragmatic and often highly personal. The result is surprising, challenging and frequently uncomfortable (there is no simplistic advice here about how to exchange business cards in the correct local manner). But the ambition is huge. As is the prize for the next generation of leaders who see the opportunity she outlines - and grasp it.

Human Resources for the Non HR Manager

Human Resources for the Non HR Manager Author Carol T. Kulik
ISBN-10 9781135632045
Release 2004-06-30
Pages 424
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Human Resources for the Non-HR Manager appeals to anyone interested in management issues. The book explains why human resource issues are increasing the responsibilities of front-line managers rather than the HR department. Chapters present the basics of HR including the fundamentals of hiring, performance appraisal, reward systems, and disciplinary systems, so that any manager--regardless of his or her background or functional area--can approach these parts of the job with confidence. The book also covers the latest developments in equal opportunity law and describes the manager's responsibilities in controlling sexual harassment and managing diverse employees, including older workers and employees with disabilities. Each chapter's material is firmly grounded in the current HR academic literature, but the book's friendly, conversational tone conveys basic principles of good practice without technical jargon. Designed to make the material more accessible and personally relevant, the book includes the following special features: *Manager's Checkpoints--a series of questions that help the reader apply the material to his or her own organizational context; *Boxes that describe real-life examples of how companies respond to HR challenges; *For Further Reading--references to articles published in outlets that bridge the academic-practitioner divide; *Manager's Knots--presented in a question-and-answer format, these describe typical managerial problems, take the reader into some of the gray, ambiguous areas of HR, and suggest ways to apply the chapter material to real-life managerial dilemmas; and *An Instructor's Manual available to instructors who adopt the book for classroom use.

Managing Diversity

Managing Diversity Author Michalle E. Mor Barak
ISBN-10 9781483386140
Release 2016-09-22
Pages 416
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Winner of the George R. Terry Book Award from Academy of Management and the Outstanding Academic Title Award from CHOICE Magazine Successful management of our increasingly diverse workforce is one of the most important challenges facing organizations today. In the Fourth Edition of her award-winning text, Managing Diversity, author Michàlle E. Mor Barak argues that inclusion is the key to unleashing the potential embedded in a multicultural workforce. This thoroughly updated new edition includes the latest research, statistics, policy, and case examples. A new chapter on inclusive leadership explores the diversity paradox and unpacks how leaders can leverage diversity to increase innovation and creativity for competitive advantage. A new chapter devoted to “Practical Steps for Creating an Inclusive Workplace” presents a four-stage intervention and implementation model with accompanying scales that can been used to assess inclusion in the workplace, making this the most practical edition ever.

Cross Cultural Technology Design

Cross Cultural Technology Design Author Huatong Sun
ISBN-10 9780199908158
Release 2012-02-24
Pages 352
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This book explores how to create culture-sensitive technology for local users in an increasingly globalized world with rising participatory culture. Illustrated with a cross-cultural study of mobile messaging use, Sun presents an innovative framework integrating action and meaning through a dialogical, cyclical design process to create usable and meaningful technology.

Designing Reality

Designing Reality Author Neil Gershenfeld
ISBN-10 9780465093489
Release 2017-11-14
Pages 304
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That's the promise, and peril, of the third digital revolution, where anyone will be able to make (almost) anything Two digital revolutions--computing and communication--have radically transformed our economy and lives. A third digital revolution is here: fabrication. Today's 3D printers are only the start of a trend, accelerating exponentially, to turn data into objects: Neil Gershenfeld and his collaborators ultimately aim to create a universal replicator straight out of Star Trek. While digital fabrication promises us self-sufficient cities and the ability to make (almost) anything, it could also lead to massive inequality. The first two digital revolutions caught most of the world flat-footed, thanks to Designing Reality that won't be true this time.


Heroz Author William C. Byham
ISBN-10 9780449909584
Release 1995
Pages 201
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Presents a guide to personal and corporate success that emphasizes the pursuit of quality, group effort, and individual motivation

Communication Between Cultures

Communication Between Cultures Author Larry A. Samovar
ISBN-10 9781305888067
Release 2016-01-01
Pages 432
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Packed with current research and examples, bestselling COMMUNICATION BETWEEN CULTURES, 9E equips readers with a deep understanding and appreciation of different cultures while helping them develop practical communication skills. Part I introduces the study of communication and culture; Part II focuses on the ability of culture to shape and modify our view of reality; Part III puts the theory of intercultural communication into practice; and Part IV converts knowledge into action. This is the only text to consistently emphasize religion and history as key variables in intercultural communication. Compelling examples help readers examine their own assumptions, perceptions, and cultural biases--so they can understand the subtle and profound ways culture affects communication. The ninth edition offers expanded discussions of the impact of globalization, a new chapter on intercultural communication competence, and more coverage of new technology. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Building Cultural Intelligence CQ

Building Cultural Intelligence  CQ Author Richard D. Bucher
ISBN-10 013173895X
Release 2007-07-01
Pages 259
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This engaging, interactive book is best suited for any course that emphasizes cultural awareness and understanding, human interaction and cultural communication among diverse populations (i.e. business management, customer service, health care, human service), and the development of specific skills necessary to relate to others effectively (i.e. global consciousness, teamwork, conflict management, shifting perspectives). The focus of the courses this book best suits range from general (i.e. cultural diversity, human relations, freshman seminar/orientation, counseling, communications, sociology, psychology, business, health and human services, theology, education, management) to more specific (hospitality management, racial and ethnic relations, customer service, culturally competent health care, managing diversity, teaching diverse populations). BUilding CQ has been used successfully in workforce training programs, faculty and staff development activities and programs, and "mini-courses" or workshops dealing with professional development. Because of its readability and self-directed learning approach, ideal for online courses.

The Village Effect

The Village Effect Author Susan Pinker
ISBN-10 9780307359544
Release 2015
Pages 432
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From birth to death, human beings are hard-wired to connect to other human beings. Social networks matter: tight bonds of friendship and love heal us, help us to learn and remember, extend our lives and make us happy. But not just any social networks: we need the real, face-to-face, in-the-flesh encounters that tie human families, groups of friends and communities together. Marrying the findings of the new field of social neuroscience together with gripping human stories, developmental psychologist Susan Pinker explores the impact of face-to-face contact from cradle to grave, from city to Sardinian mountain village, classroom to workplace, from love to marriage to divorce. Most of us have left the literal village behind, and don't want to give up our new technologies and go back there. But, Pinker writes, we need close social bonds and uninterrupted face-time with our friends and families in order to thrive -- even to survive. Creating our own "village effect" can make us happier. It can also save our lives.

A Concise History of Modern Europe

A Concise History of Modern Europe Author David S. Mason
ISBN-10 9781538113288
Release 2018-06-15
Pages 256
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Highlighting the most important events, ideas, and individuals that shaped modern Europe, this text provides a concise history of the continent from the Enlightenment to the present day, focusing on the causes and consequences of revolution; the origins and development of human rights and democracy, and issues of European identity and integration.

Green Marketing and Environmental Responsibility in Modern Corporations

Green Marketing and Environmental Responsibility in Modern Corporations Author Esakki, Thangasamy
ISBN-10 9781522523321
Release 2017-01-18
Pages 294
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In modern society, it has become increasingly important to consumers that their products be environmentally safe. Green marketing is the most efficient way for corporations to convey that their merchandise is environmentally ethical, which in turn increases profit. Green Marketing and Environmental Responsibility in Modern Corporations is a comprehensive resource for the latest material on the methods and techniques that contemporary industries are employing to raise awareness on sustainable products. Featuring comprehensive coverage across a range of relevant topics such as green consumption, organic food products, supply chain performance, and ecological marketing, this publication is an ideal reference source for professionals, practitioners, academics, and researchers interested in the latest material on sustainable corporate operations.


Unpoverty Author Mark Lutz
ISBN-10 0984116982
Release 2010-08-01
Pages 220
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Author, Mark Lutz, conveys true stories of the working poor he's met through the years. Lutz discovered that all they needed was a chance to help themselves. When given that opportunity, the author watched these innovative people undo the chains of poverty-often with a large ripple effect that impacted their communities.

The Product Manager s Survival Guide Everything You Need to Know to Succeed as a Product Manager

The Product Manager s Survival Guide  Everything You Need to Know to Succeed as a Product Manager Author Steven Haines
ISBN-10 9780071805469
Release 2013-06-12
Pages 213
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FORGE A POWERFUL STRATEGY TO BECOME A PRODUCT MANAGER WHO DELIVERS RESULTS The world of business is moving at breakneck speed. More is being demanded of everyone--with fewer resources than ever. In no profession is this more apparent than Product Management. Written by one of today's leading Product Management thought-leaders, Steven Haines, The Product Manager's Survival Guide provides best practices, practical on-the-job advice, and a step-by-step blueprint for succeeding in Product Management. Whatever your level of experience--whether you're a novice product manager or seasoned Product Management leader--you’ll find everything you need to make consistent positive impacts on your business. With this practical guide in your hands, you have the most powerful tool available for increasing your productivity quickly and dramatically--in a way that is noticeable and measurable. The Product Manager's Survival Guide is conveniently organized into four sections: I. Getting Your Bearings: Map out your plan to begin the journey to success II. Learning the Product's Business: Go beyond features and functions to become the product expert, customer advocate, and domain expert III. Getting Work Done: Synchronize and orchestrate the work of others to help everyone maintain focus on company goals IV. Moving Forward: Round out your experience to take the next critical steps in your Product Management career The only way to excel as a product manager is to develop a strategy for the long run. Start formulating one now and you will be well ahead of your competition--internally and externally. The Product Manager's Survival Guide gives you the tools and insight you need to start putting the pieces in place now--so you can succeed well into the future.

Cultural Intelligence

Cultural Intelligence Author Brooks Peterson
ISBN-10 9781931930376
Release 2011-01-11
Pages 240
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The best available introduction to the concepts of intercultural communication and practice.