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Dare to Serve

Dare to Serve Author Cheryl A Bachelder
ISBN-10 9781523097852
Release 2018-09-25
Pages 208
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In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. When she was named CEO of Popeyes in 2007, the stock price had slipped from $34 in 2002 to $13. The brand was stagnant, the team was discouraged, and the franchisees were just plain angry. Nine years later, restaurant sales were up 45 percent, restaurant profits had doubled, and the stock price was over $61. Servant leadership is sometimes derided as soft or ineffective, but this book confirms that challenging people to reach a daring destination, while treating them with dignity, creates the conditions for superior performance. The second edition of this bestselling book includes Bachelder's post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone, at any level can become a Dare-to-Serve leader.



Dare to Serve

Dare to Serve Author Cheryl Bachelder
ISBN-10 9781626562363
Release 2015-03-16
Pages 192
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When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained. By 2014, average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants, and building new units around the world. Bachelder and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. She takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader. --



Dare to Serve

Dare to Serve Author Cheryl Bachelder
ISBN-10 1459692640
Release 2015-03-16
Pages 220
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Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry - by daring to serve the people in her organization well. When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained. By 2014, average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants, and building new units around the world. The difference maker, Bachelder says, was a conscious decision to lead in a new way. She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this book shows that it's actually challenging and tough minded - a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare - to - Serve leader.



Running for My Life

Running for My Life Author Warrick Dunn
ISBN-10 9780061980435
Release 2009-10-06
Pages 304
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Warrick Dunn was only eighteen when his mother, a Baton Rouge police officer, was shot and killed. Yet somehow he managed to enroll at Florida State University and help his team to a national championship during his freshman year—while also caring for his five brothers and sisters. Despite his modest size, Dunn went on to a storied NFL career with the Tampa Bay Buccaneers and the Atlanta Falcons, becoming one of only twenty-three running backs in NFL history to exceed the 10,000-yard career rushing mark. Off the field, he created the Warrick Dunn Foundation and its Homes for the Holidays program, helping single parents achieve first-time home ownership. But in his drive to help others, the one person Dunn neglected was himself, as the pain of his mother's loss led to a spiraling depression that went untreated for years. Running for My Life details Dunn's struggle to confront his past and face the grief that consumed him for far too long. Thought-provoking and uplifting, it is the story of an exceptional athlete's secret torment and inspiring courage.



Ambition

Ambition Author Seth Buechley
ISBN-10 9781943425846
Release 2016-11-15
Pages 224
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Seth Buechley tackles the plaguing question of why ambitious people struggle to find satisfaction and reveals what they can do about it. His exceptional perspective, which began in a commune in the woods and led him to financial success through several multi-million dollar businesses, shines through his candid and direct insights into the advantages and disadvantages of ambition. A seasoned entrepreneur and leader of high-growth companies, Buechley illustrates the fundamental nature of gratitude in making the shift to lasting leadership impact.



Serve to Be Great

Serve to Be Great Author Matt Tenney
ISBN-10 9781118868461
Release 2014-05-05
Pages 224
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The author uses his personal experience as well as numerous case studies to describe the connection between improved business results and serving the community and discusses how better customer service and a culture of innovation can be gained through serving others.



Your Leadership Story

Your Leadership Story Author Tim Tobin
ISBN-10 9781626562967
Release 2015-03-16
Pages 168
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Stories have power. They move people in a way that facts and figures can't. Many leaders use stories as a tool, but leadership development expert Tim Tobin says most have no idea what tale their own leadership is telling. He shows how, by thinking of your career as a narrative—with a plot, characters, and an arc—you can increase your awareness of yourself as a leader and become more effective, insightful, and inspiring. Using story as both a metaphor and a process for self-development, Tobin offers activities and questions that help you better understand your own leadership and how others perceive it. What is the plot of your leadership story—your overall goals and purpose? Who are the main characters and what roles do they play? How have the settings of your story influenced it? What are the conflicts that you need to resolve to move toward the ending you intend? But you have to share your story to make it an effective leadership tool. Tobin gives detailed advice on framing your message, finding ways to communicate it, and understanding the role others play in furthering that message. If you don't tell your leadership story, other people will—and it may not be the story you want told. Taking control of your leadership story enables you to more consciously shape the impact you have in the world. You'll be better equipped to make decisions, choose actions that tell the story you want to tell, make stronger connections to those you lead, and ensure that you become the kind of leader you want to be.



Building a Successful Social Venture

Building a Successful Social Venture Author Eric Carlson
ISBN-10 9781523095964
Release 2018-09-18
Pages 328
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This is the first social enterprise book to combine theory with current cases from around the world to illustrate concepts and provide critical insights into what works, filling a huge gap in the literature. This book serves as a blueprint for those who wish to build, sustain, and grow social ventures. It offers practical insights into the conceptual foundations of social entrepreneurship and provides an innovative framework for students, social entrepreneurs, and field researchers who wish to learn more about the application of business principles and theories of change for advancing social progress and creating a more just world. Dr. Eric Carlson and Dr. James Koch have decades of experience building companies, creating centers of excellence, leading complex change efforts, and educating students. For more than a decade they played pivotal leadership roles in building the unique network of expertise and resources needed to create the most successful university-based social enterprise accelerator in the world—Miller Center for Social Entrepreneurship's Global Social Benefit Institute (GSBI) at Santa Clara University, Building a Successful Social Venture integrates leaning from the experience of hundreds of social enterprises that have participated in GSBI accelerator programs to formalize knowledge about what works. It provides rich case studies from social ventures to illustrate practice-based theories that combine the acumen of Silicon Valley executives with the intimate on-the-ground insights of social entrepreneurs working globally to eradicate poverty.



Companies Don t Succeed People Do

Companies Don t Succeed  People Do Author Bob Nelson
ISBN-10 9781608106875
Release 2016-05-01
Pages 112
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Learn how to create a clear path to success with an efficient and collaborative team. Everyone has something to offer, you simply need to identify what each of your team members uniquely provides. Uncover your best qualities and imagine the goals that you can achieve with a group of equally talented individuals. No task is too big and no company is too small for a celebrated and strong team. This book is filled with team-building tips, real-life stories, and helpful quotes to begin your shared success. Share your vision and engage with your team members to create an environment that promotes and promises success!



Extraordinary Influence

Extraordinary Influence Author Tim Irwin
ISBN-10 9781119464433
Release 2018-02-27
Pages 208
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The age-old question for every leader—how do we bring out the best in those we lead? Anyone who has run a company, raised a family, lead an army, or coached a team struggles to find the key to help others excel and realize their potential. It is surprising how often we resort to criticism vs. an approach that actually results in a better worker and a better person. What if we could speak Words of Life that transform those under our influence and ignite fires of intrinsic motivation? What if those we lead found great purpose in what they do and worked at their jobs with all their heart? Isn’t that what leaders, parents and teachers really want? Ultimately, don’t we hope to foster intrinsic motivation so that the individuals we lead become better employees, better students or better athletes? Recent discoveries of brain science and the wisdom of top CEO’s that Dr. Tim Irwin interviewed for this book give us the answers we’ve long sought. In most organizations, the methods used to provide feedback to employees such as performance appraisal or multi-rater feedback systems, in fact, accomplish the exact opposite of what we intend. We inadvertently speak Words of Death. Brain science tells us that these methods tend to engage a natural “negativity bias” that is hardwired in us all. Science in recent years discovered that affirmation sets in motion huge positive changes in the brain. It releases certain neuro chemicals associated with well-being and higher performance. Amazingly, criticism creates just the opposite neural reaction. The most primitive part of the brain goes into hyper defense mode, compromising our performance, torpedoing our motivation and limiting access to our higher-order strengths. How do we redirect employees who are out-of-line without engaging our natural “negativity bias?” Leaders must forever ban the term, “Constructive Criticism.” Brain science tells us that we can establish a connection between the employee’s work and his or her aspirations. This book calls for a new approach to align workers with an organization’s mission, strategy and goals, called Alliance Feedback.



It s My Pleasure

It s My Pleasure Author Dee Ann Turner
ISBN-10 9781943425341
Release 2015-11-03
Pages 160
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Businesses are built by growing relationships with customers. Culture is created by the stories those relationships tell. Two of the most important differentiators of a business are its talent and its culture. Talent energized by a compelling culture will drive organizational success and provide innovative growth opportunities for both the business and the individual. Based on her more than thirty years at Chick-fil-A, most of which have been spent as Vice President, Corporate Talent, Dee Ann Turner shares how Chick-fil-A has built a devoted talent and fan base that spans generations. It's My Pleasure tells powerful stories and provides practical applications on how to develop extraordinary talent able to build and/or stimulate a company's culture.



24 7 The First Person You Must Lead Is You

24 7  The First Person You Must Lead Is You Author Rebecca "Becky" Halstead
ISBN-10 9781483525266
Release 2013-12-07
Pages 332
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The real-life experiences portrayed in 24/7: The First Person You Must Lead is YOU are told with a combination of introspective humor and heart-wrenching candor that will inspire you to consider your approach to leadership from a new perspective—you. The stories author Becky Halstead, retired Brigadier General, United States Army, shares in this book illustrate leadership principles that transcend age, gender, race, and profession. Her personal leadership journey will capture your attention and cause you to re-evaluate how you define leadership – whether you are a corporate CEO or a high school student. The book presents the author’s five fundamental leadership truths, followed by her key leadership principles, which ultimately lead you to her inspirational definition of leadership. The principles and supporting personal stories cover a lifetime of leadership lessons: from playing sports in high school to taking responsibility for over twenty thousand soldiers and civilians in combat as a general officer in Iraq. Becky has built highly successful teams in demanding environments and stressful situations. In 24/7 she shares with you the heart and mind traits and skills that allowed her to do so. The book also provides multi-leadership perspectives: the author as a leader, the one being led, a peer leader, and as an individual who becomes part of an enduring leadership legacy. She explains how to learn from both toxic and ideal work environments and bosses. This book is a much needed guide that reminds you what is really important when you are in a position of leadership. Becky has effectively translated lessons learned as a child growing up in small town USA, as a member of the second class of women to attend the United States Military Academy, and as the first female general to command at the strategic level, to a practical guide for use in the civilian world. In recent years, women in the military -- especially in combat -- have been the center of controversial discussions and congressional policy. While not her intent, these stories also educate those of you unfamiliar with the role of women in the military, providing a new understanding of the greater effectiveness of a military that includes them. Her stories are humorous, sad, celebratory, intense, and consistently relevant. Because they range over a life-time—from being a junior level leader responsible for a small team to being a senior level leader with a complex mission and a widely diverse team—the stories provide a relatable path of lessons in self-leadership. Becky’s authenticity and unique experiences enhance her powerful messages. 24/7 is a book that you will want to refer to again and again as you find yourself in tough positions as a leader or as the person being led.



I m Every Woman

I m Every Woman Author Lonnae O'Neal Parker
ISBN-10 9780060592936
Release 2006-10-31
Pages 272
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Black women have been balancing the competing demands of work and home since before women even won the right to vote. But black voices are barely acknowledged in the mainstream "mommy wars" dialogue. Lonnae O'Neal Parker is determined to change that, in this uncommonly smart, highly acclaimed, and often witty examination—part memoir, part reportage—of how today's black women meet the challenges of marriage, motherhood, and work.



The Heart Led Leader

The Heart Led Leader Author Thomas Spaulding
ISBN-10 9780553419030
Release 2015
Pages 240
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In his first book, It's Not Just Who You Know, former CEO of Up with People Tommy Spaulding talked about the power of building genuine and lasting relationships both personally and professionally. In his new book, Spaulding turns his focus to ourselves -- to who we are. Authentic leaders, Spaulding says, live and lead from the heart. The values and principles that guide our lives and shape our ability to lead others is far more important than our title, or our ability to crunch numbers, or the impressive degrees we display on our walls. To effect true transformational change, heart-led leaders draw on the qualities of humility, vulnerability, transparency, empathy and love. Illustrated with stories from his own life, and from some of the exceptional leaders he has met and worked with over the years, Spaulding unpacks what those qualities mean, talks about the 18-inch journey from the head to the heart -- from our intellect to our emotions -- and shows us how to incorporate them into our careers, into how we manage and lead others, and into how we live our lives.



Branch Rickey

Branch Rickey Author
ISBN-10 0803224532
Release 2009
Pages 683
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He was not much of a player and not much more of a manager, but by the time Branch Rickey (1881?1965) finished with baseball, he had revolutionized the sport?not just once but three times. In this definitive biography of Rickey?the man sportswriters dubbed ?The Brain,? ?The Mahatma,? and, on occasion, ?El Cheapo??Lee Lowenfish tells the full, colorful story of a life that forever changed the face of America?s game. From 1917 to 1942, Rickey was the mastermind behind the Saint Louis Cardinals who enabled small-market clubs to compete with the rich and powerful by creating the farm system . Under his direction in the 1940s, the Brooklyn Dodgers became the first true ?America?s team.? By signing Jackie Robinson and other black players, he single-handedly thrust baseball into the forefront of the civil rights movement. Lowenfish evokes the peculiarly American complex of God, family, and baseball that informed Rickey?s actions and his accomplishments. His book offers an intriguing, richly detailed portrait of a man whose life is itself a crucial chapter in the history of American business, sport, and society.



Corporate Concinnity in the Boardroom

Corporate Concinnity in the Boardroom Author Nancy Falls
ISBN-10 9781626342026
Release 2015-06-09
Pages 224
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If the gears of governance no longer drive growth and profitability in your company, Corporate Concinnity in the Boardroom will serve as the manual to get you back on track. Today’s companies and their boards of directors are operating in increasingly complex and risky environments. As a result, the who and the what of governance work has begun to change to better enable boards to advise, support, and challenge the C-suite. While such changes are necessary and a critical step in the right direction, they are far from sufficient. The way boards and company management work together must evolve as well, not only to navigate the risks of complexity and change, but also to create and take advantage of the opportunities inherent in them. Corporate Concinnity in the Boardroom: 10 Imperatives to Drive High Performing Companies directly addresses the way to foster effective boardroom-C-suite collaboration. It provides a new framework for corporate governance that creates concinnity—an elegant and delicate integration of the perspectives, guidance, and experiences that provide a platform for the powerful progress critical to successful governance teams. True concinnity retains the honesty and raw energy that drive successful boards while eschewing the command and control model of governance that plagues too many boardrooms. Falls’s 10 imperatives bring together the key pieces of wisdom she has gathered during her career. She shines a light on the importance of clarity around roles and responsibilities, flexibility and creative adaptation during problem solving, and harmonious interpersonal dynamics in times of both upheaval and growth. When these pieces are in place, the gears of boardroom concinnity operate so smoothly we barely notice they’re turning. But if the gears of governance no longer drive growth and profitability in your company, Corporate Concinnity in the Boardroom will serve as the manual to get you back on track.



The Land Between

The Land Between Author Jeff Manion
ISBN-10 9780310329985
Release 2010
Pages 208
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Manion provides fresh biblical insight for people traveling through undesired transitions--foreclosure, unemployment, parents in declining health, postgraduate uncertainty, business failure--who are looking for hope, guidance, and encouragement. He asserts that life's transitions are there to remind Christians that God is present before, during, and after these periods.