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Developing Knowledge Based Client Relationships

Developing Knowledge Based Client Relationships Author Ross Dawson
ISBN-10 9781136410826
Release 2012-05-31
Pages 416
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Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves. Detailed case studies across a wide variety of professional services industries offer valuable insights into world leading practice in the field. He examines key client programs, and how to create deeper knowledge-based relationships through these. He discusses in detail the collaborative technologies available today and how they can be used in client relationships, along with managing portfolios of communications channels. He also discusses firm-wide relationship management, leading relationship teams, and value-based pricing for knowledge-based client relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully.



Living Networks

Living Networks Author Ross Dawson
ISBN-10 1847995608
Release 2008-03-01
Pages 228
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An executive's guide to success in the network economy The networks are coming to life. In Living Networks, Ross Dawson offers a systematic executive's framework for taking advantage of this extraordinary transformation. Dawson shows how to lead organizations in our intensely networked global economy. He shows how to tap networks to deepen relationships with customers and partners, promote "distributed innovation," and accelerate the development of profitable new products and services. Finally, he shows how individuals can plug into living networks to liberate themselves, earn more money, and achieve greater personal satisfaction.



Developing Knowledge Based Client Relationships

Developing Knowledge Based Client Relationships Author Ross Dawson
ISBN-10 9781136003943
Release 2012-10-02
Pages 304
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The publication of this book heralds a new field of management, thought and practice. The advocates of the 'knowledge economy' have to date focused almost exclusively on how managers can increase the internal productivity of their knowledge assets and intellectual capital. The important next step is understanding that a large and rapidly increasing proportion of the value of business transactions is in knowledge itself. Once this is recognized, managers must devote their attention to how to maximize the value of that knowledge to customers, and tie that directly to developing enduring and profitable relationships. Developing Knowledge-Based Client Relationships guides the reader to understanding the increasing importance of information and knowledge in business transactions and client relationships. It then goes on to present in an extremely practical fashion what knowledge organizations can do to enhance the value of the knowledge they deliver to clients and use that to develop profitable relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully. Fills a gap in present knowledge literature in the customer knowledge area Practical tools and effective case studies with world-recognized companies Shows how knowledge organizations of all kinds can increase their competitive edge by adding value to their clients



Making Rain

Making Rain Author Andrew Sobel
ISBN-10 9780471406167
Release 2003-08-08
Pages 256
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Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships. Exploding the popular myth of the "Rainmaker," a dated and dysfunctional figure that clients no longer welcome, Andrew Sobel argues that any professional can learn to "make rain" on an ongoing basis with existing clients by developing a special set of skills, attitudes, and strategies. These innovative tips and techniques from a recognized leader in the field of professional services will enable any consultant, salesperson, or service professional to create enduring client loyalty.



Perspectives on Knowledge Management

Perspectives on Knowledge Management Author I V Malhan
ISBN-10 9781461707028
Release 2008-05-02
Pages 476
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In an effort to integrate the thought processes of prominent scholars in the field of Knowledge Management (KM), editors I V Malhan and Shivarama Rao K have selected contributions from these scholars and encapsulated them in a single volume. Compiled primarily to make information professionals and knowledge workers aware of the growing diversity and importance of KM, the comprehensive coverage provided in Perspectives on Knowledge Management will contribute to better understanding of the evolving and significant field of KM.



Implementing Enterprise 2 0

Implementing Enterprise 2 0 Author Ross Dawson
ISBN-10 1441486909
Release 2009-02-25
Pages 196
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Implementing Enterprise 2.0 provides detailed practical insights into how to create substantial business value with web technologies, supported by numerous case studies of successful implementation and lessons learned. Implementing Enterprise 2.0 can be used to gain a clear understanding of Enterprise 2.0 and Web 2.0 in organizations, identify opportunities for value creation, provide a structured view of benefits and risks, establish governance initiatives, create and communicate a clear Enterprise 2.0 strategy for your organization, and design and implement successful projects.



Multidisciplinary practice

Multidisciplinary practice Author Gary A. Munneke
ISBN-10 STANFORD:36105062235580
Release 2001
Pages 176
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Multidisciplinary practice has been writing in one form or another for most of life. You can find so many inspiration from Multidisciplinary practice also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Multidisciplinary practice book for free.



Psychotherapy Relationships That Work

Psychotherapy Relationships That Work Author John C. Norcross
ISBN-10 9780199930500
Release 2011-05-04
Pages 456
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The second edition of Psychotherapy Relationships That Work: Evidence-Based Responsiveness is a compelling synthesis of the best available research, clinical expertise, and patient characteristics in the tradition of evidence-based practice.



Human Intelligence

Human Intelligence Author Robert David Steele
ISBN-10 9781584874393
Release 2010
Pages 96
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The author explores the centrality of Human Intelligence (HUMINT) in meeting the needs of the U.S. Army, the Department of Defense, and the whole of government. Such intelligence is essential to create a national security strategy, to define whole of government policies, to acquire the right capabilities at the right price in time to be useful, and to conduct local and global operations. He outlines 15 distinct types of HUMINT, four of which are classified (defensive and offensive counterintelligence, clandestine operations, and covert action), with the other 11 being predominantly unclassified. The author offers the U.S. Army an orientation to a world in which thinkers displace shooters as the center of gravity for planning, programming, and budgeting, as well as the proper structuring of mission mandates, force structures, and tactics and techniques to be used in any given mission area.--



Implementing Value Pricing

Implementing Value Pricing Author Ronald J. Baker
ISBN-10 047092957X
Release 2010-11-29
Pages 400
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Praise for IMPLEMENTING VALUE PRICING A Radical Business Model for Professional Firms "Ron Baker is the most prolific and best writer when it comes to pricing services. This is a must-read for executives and partners in small to large firms. Ron provides the basics, the advanced ideas, the workbooks, the case studies—everything. This is a must-have and a terrific book." —Reed K. Holden founder and CEO, Holden Advisors, Corp., Associate Professor, Columbia University www.holdenadvisors.com "We've known through Ron Baker's earlier books that he's not just an extraordinary thinker and truly brilliant writer—he's a mover and a shaker on a mission. This is the End of Time! Brilliant." —Paul Dunn Chairman, B1G1® www.b1g1.com "Implementing Value Pricing is a powerful blend of theory, strategy, and tactics. Ron Baker's most recent offering is ambitious in scope, exploring topics that include economic theory, customer orientation, value identification, service positioning, and pricing strategy. He weaves all of them together seamlessly, and includes numerous examples to illustrate his primary points. I have applied the knowledge I've gained from his body of work, and the benefits to me—and to my customers—have been immediate, significant, and ongoing." —Brent Uren Principal, Valuation & Business Modeling Ernst & Young® www.ey.com "Ron Baker is a revolutionary. He is on a radical crusade to align the interests of service providers with those of their customers by having lawyers, accountants, and consultants charge based on the value they provide, rather than the effort it takes. Implementing Value Pricing is a manifesto that establishes a clear case for the revolution. It provides detailed guidance that includes not only strategies and tactics, but key predictive indicators for success. It is richly illustrated by the successes of firms that have embraced value-based pricing to make their services not only more cost-effective for their customers, but more profitable as well. The hallmark of a manifesto is an unyielding sense of purpose and a call to action. Let the revolution begin." —Robert G. Cross, Chairman and CEO, Revenue Analytics, Inc. Author, Revenue Management: Hard-Core Tactics for Market Domination



Object Relations Theory and Self Psychology in Soc

Object Relations Theory and Self Psychology in Soc Author Eda Goldstein
ISBN-10 1451603185
Release 2010-07-06
Pages 320
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Object Relations and Self Psychology are two leading schools of psychological thought discussed in social work classrooms and applied by practitioners to a variety of social work populations. Yet both groups have lacked a basic manual for teaching and reference -- until now. For them, Dr. Eda G. Goldstein's book fills a void on two fronts: Part I provides a readable, systematic, and comprehensive review of object relations and self psychology, while Part II gives readers a friendly, step-by-step description and illustration of basic treatment techniques. For educators, this textbook offers a learned and accessible discussion of the major concepts and terminology, treatment principles, and the relationship of object relations and self psychology to classic Freudian theory. Practitioners find within these pages treatment guidelines for such varied problems as illness and disability, the loss of a significant other, and such special problems as substance abuse, child maltreatment, and couple and family disruptions. In a single volume, Dr. Goldstein has met the complex challenges of education and clinical practice.



Journal

Journal Author
ISBN-10 STANFORD:36105062961854
Release 2000
Pages
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Journal has been writing in one form or another for most of life. You can find so many inspiration from Journal also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Journal book for free.



Presence Based Coaching

Presence Based Coaching Author Doug Silsbee
ISBN-10 9780470460160
Release 2008-11-03
Pages 320
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Presence-Based Coaching offers coaches a hands-on resource for developing the capacities and skills needed to be reliably present in all situations, and shows how to let go of habitual—and often ineffective—ways of responding. As author and leadership expert Doug Silsbee explains, once a coach has mastered the inner moves of directing their own attention, they can work to develop the same capability in their clients. The ability of a coach to facilitate lasting, sustainable development in leaders rests on the presence a coach offers to the coach-client relationship.



Helping Skills for Human Service Workers

Helping Skills for Human Service Workers Author Kenneth France
ISBN-10 9780398076313
Release 2006
Pages 364
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If building relationships and encouraging productive change are enterprises you wish to learn, this book is for you. In this new edition, previously titled SUPPORTIVE INTERVIEWING IN HUMAN SERVICE ORGANIZATIONS, all of the material has been updated with regard to supporting research. The basic system that is presented is simple and straightforward, enabling the reader to keep in mind the fundamental concepts and allowing for the freedom to be flexible, spontaneous, creative, and natural. To increase the reader's understanding, the chapters have been arranged in the following order: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. In Chapter 3, several ingredients are provided that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from your efforts. In Chapter 6, a straightforward approach is presented to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. And Chapter 9 considers the needs of several groups: children, older persons, clients having low socioeconomic status, psychotic individuals, and persons experiencing long-standing issues. It will be appropriate for use by human service workers such as social workers, nurses, psychiatrists, psychologists, psychotherapists, counselors and others. Performance in any of these arenas, and a host of others, can be enhanced by the communication skills taught in this book.



Developing Relationships in Business Networks

Developing Relationships in Business Networks Author Hakan Hakansson
ISBN-10 1861522355
Release 1995-03-01
Pages
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Developing Relationships in Business Networks has been writing in one form or another for most of life. You can find so many inspiration from Developing Relationships in Business Networks also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Developing Relationships in Business Networks book for free.



Getting Results from Crowds Second Edition The Definitive Guide to Using Crowdsourcing to Grow Your Business

Getting Results from Crowds  Second Edition  The Definitive Guide to Using Crowdsourcing to Grow Your Business Author Ross Dawson
ISBN-10 0984783822
Release 2012
Pages 242
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Build your business by tapping one of the most powerful trends in business today: Crowdsourcing. Getting Results From Crowds provides practical, pragmatic, clear guidance on how you can draw on the power of crowds to grow your business. Filled with real-life case studies and useful examples, it gives you everything you need to know to create success in a world where talent can be anywhere.



Learning To Counsel 4th Edition

Learning To Counsel  4th Edition Author Jan Sutton
ISBN-10 9781472138798
Release 2017-09-07
Pages 272
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Drawing on their numerous years experience as counsellors, tutors, and writers, Jan Sutton and William Stewart introduce readers to the basic principles that underpin counselling practice. Written in a clear, concise and jargon-free style, and with its wealth of case studies, examples of skills in practice, and practical exercises, this new edition is an ideal text for those embarking on a counselling or psychotherapy course, trainee counsellors, counselling tutors to use in training, professionals working in the area of health care, management and education, and counsellors working in the voluntary sector. It provides insight into various counselling approaches; clarifies the nature of counselling and the role of the counsellor, and assists readers to develop a repertoire of key counselling skills and qualities, such as active listening, genuineness, unconditional positive regard, empathy, goal-setting, etc. The book also addresses the important issues of ongoing supervision to enhance counselling practice, and counsellor self-care to reduce the risk of burnout.