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Fundamentals of Performance Improvement

Fundamentals of Performance Improvement Author Darlene Van Tiem
ISBN-10 9781118025246
Release 2012-05-01
Pages 664
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Fundamentals of Performance Technology is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field.



Fundamentals of Performance Improvement

Fundamentals of Performance Improvement Author Darlene Van Tiem
ISBN-10 9781118235744
Release 2012-03-29
Pages 704
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Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. "It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?" —Cedric T. Coco, CPT, SVP, Learning and Organizational Effectiveness, Lowe's Companies "Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations." —Diana Whitney, PhD, president, Corporation for Positive Change "If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process." —James A. Pershing, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University "Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context." —Daljit Singh, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia This book includes premium content that can beaccessed from our Web site when you register at www.pfeiffer.com/go/vantiem using the password professional.



Fundamentals of Performance Improvement

Fundamentals of Performance Improvement Author Darlene Van Tiem
ISBN-10 9781118222041
Release 2012-03-29
Pages 704
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Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. "It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?" —Cedric T. Coco, CPT, SVP, Learning and Organizational Effectiveness, Lowe's Companies "Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations." —Diana Whitney, PhD, president, Corporation for Positive Change "If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process." —James A. Pershing, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University "Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context." —Daljit Singh, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia This book includes premium content that can beaccessed from our Web site when you register at www.pfeiffer.com/go/vantiem using the password professional.



Human Performance Improvement

Human Performance Improvement Author William J. Rothwell
ISBN-10 9781315299457
Release 2018-01-31
Pages 234
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Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps. HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.



A Manager s Guide to Improving Workplace Performance

A Manager s Guide to Improving Workplace Performance Author Roger Chevalier
ISBN-10 9780814400531
Release 2007
Pages 212
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Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008 Selected for the 2008 ISPI Award of Excellence for Outstanding Communication Foreword by Marshall Goldsmith While many supervisors know how to identify flaws in their employees+ performance, only the best managers truly know what it takes to fix the problem. A Manager+s Guide to Improving Workplace Performanc e offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, he shows supervisors how to take their employees from good to great by: * using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets * tailoring the amount of direction and support to an employee+s specific abilities and motivations * applying the Situational Leadership model to teams and individual employees. Practical and authoritative, this book offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.



Serious Performance Consulting According to Rummler

Serious Performance Consulting According to Rummler Author Geary A. Rummler
ISBN-10 9780787996161
Release 2007-03-20
Pages 176
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Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." John Cone, former chief learning officer, Dell Computer, and consultant in organizational learning



Performance Improvement Interventions

Performance Improvement Interventions Author Darlene Van Tiem
ISBN-10 1890289124
Release 2006-04-17
Pages 389
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Performance Improvement Interventions has been writing in one form or another for most of life. You can find so many inspiration from Performance Improvement Interventions also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Performance Improvement Interventions book for free.



Intervention Resource Guide

Intervention Resource Guide Author Danny G. Langdon
ISBN-10 UOM:39076002060056
Release 1999-02-12
Pages 416
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Your performance improvement toolbox! You want to be able to: * Increase your awareness of various performance improvement options * Propose an intervention or a series of interventions to eliminate a performance gap * Select interventions systematically * Learn how to implement interventions more effectively . . . and more! Here's your toolbox. Interventions are the tools that you can use to effect changes in performance. While many other resources have identified the importance of interventions as performance tools, and some resources have even singled out select interventions that might be used to drive improvement at an organization, no other resource has offered you so many interventions. * How would a 360-degree-feedback program improve your organization? * How could you design communication, leadership, and mentoring programs? * When should you improve your compensation systems and employee orientations? * How could you maximize the effectiveness of job aids and on-the-job training? This resource not only answers those questions--and many others--but also gives you the field-tested tools you need to produce measurable modifications in performance. You'll be able to solve a host of operational dilemmas! Don't worry about how to face performance problems. Just grab your toolbox and go! The Intervention Resource Guide has the tools you've waited for. First, these experienced editors tell you how to select and implement interventions. Then you get a huge array of fifty interventions designed by the top practitioners in the field. In keeping with the central tenets of human performance technology, all of these interventions are designed to prompt measurable changes at your organization. You'll have an easier time justifying why you're doing what you're doing than ever before!You'll get what you need for: * action learning * competency modeling * conflict management * customer feedback * diversity management * electronic performance support systems (EPSS) * performance appraisal * strategic planning * teaming . . . and much more! All these resources are field-tested and formulated for fast implementation.Among the many leading contributors to this one-of-a-kind resource are: * Jean Barbazette * Dale M. Brethower * Gloria Gery * Roger Kaufman * Danny Langdon * Bob Nelson * William J. Rothwell * Edgar H. Schein * Sivasailam "Thiagi" Thiagarajan * Donald Tosti * Kathleen Whiteside * Ron Zemke . . . and many others! You've heard about performance improvement and human performance technology. They have sounded promising. But you weren't fully sure what an intervention was, how to select one, or how to implement one. Now you know! Intervention Resource Guide is your performance improvement toolbox.



Performance Consulting

Performance Consulting Author Dana Gaines Robinson
ISBN-10 9781576757772
Release 2008-04-01
Pages 268
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In 1995 the first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance. In this updated edition, Dana and Jim Robinson draw on what they've learned since the first edition was published twelve years ago, providing both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant. They show readers how to form partnerships with management, help to identify performance required to ensure that business goals are achieved and assist management in taking actions needed for performance to change. They also illustrate the “how-to’s” for assisting management to identify the performance required to achieve business goals; and determining the degree to which the work environment supports and encourages the performance required. Effective HR and learning consultants master both the “science” (the analytical and assessment techniques) and the “art” (the consultative and partnering practices) of performance consulting. For the science of performance consulting, dozens of analytic tools, templates and assessment techniques are provided in the book. Regarding the art, the Robinsons describe the concepts and practices of ACT—building Access, Credibility and Trust—with business managers. In addition, two brand new chapters are dedicated to the skills of reframing requests for solutions into discussion of business goals and performance requirements; and Initiating business goals discussions with business managers and identifying strategic opportunities to partner with those managers in a proactive manner. Performance Consulting Toolkit - The second edition of Performance Consulting references graphic and adaptable tools that can be downloaded to support the performance consulting work the Robinsons describe. These tools are available to purchase and download from this product page. See the Table of Contents link for the full listing of the tools. Some tools (in Adobe PDF) can be printed and shared; others (in Microsoft Word) can be adapted to your specific needs and application requirements.



Foundations of Human Resource Development

Foundations of Human Resource Development Author Richard A. Swanson
ISBN-10 9781442962132
Release 2009-01-26
Pages 476
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Human resource development (HRD) is a very large field of practice and a relatively young academic discipline. Furthermore, HRD is deeply concerned about the dynamic issues of individual and organizational change. Such a profession is in need of a complete and thoughtful foundational text. That is the purpose of this book. The intention is that this foundation book will serve the needs of both practitioners and academics for the purpose of adding clarity to their professional journeys. While we have a personal preference as to the purpose and primary means of doing HRD work, the attempt has been to provide a fair review of the range of major views that exist in the profession....This book is directed toward several audiences. First, it is designed for university courses in HRD. We argue that every HRD academic program needs a course that teaches the foundations of the field. Second, HRD researchers will find the book thought-provoking and useful as a guide to core research issues. Third, it is written for reflective practitioners who actively seek to lead the field as it grows and matures. Finally, almost every practitioner will find parts of the book that will add depth to their practice.



Managing Performance Improvement Projects

Managing Performance Improvement Projects Author Jim Fuller
ISBN-10 0787909599
Release 1997-05-07
Pages 256
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Lead work projects from beginning to end . . . and make human performance technology happen! Copublished with the International Society for Performance Improvement (ISPI) Project teams are growing rapidly as performance improvement solutions become more complex. Project management methods are becoming necessary to successfully coordinate these large teams. Develop the skills you need to effectively manage your budget, time, and the quality of work on human performance technology projects. All the essential aspects of project development are addressed, and the process is broken down into three main areas: preparing, planning, and implementing. You'll develop the skills to: Define projects Accelerate project development Obtain sponsorship Act as a consultant Plan infrastructures Create work breakdown structures Identify depAndency relationships Manage resources and optimize the plans Analyze risks and plan for contingencies Estimate schedules . . . and more! Learn what needs to be done after you finish a project to ensure success. Don't just squeak by with mediocre management. Mediocre management can stifle the development of great ideas. Ideas will get projects started. But you won't achieve superior results without effective management. Implement Fuller's project management process today and get results!



Performance Architecture

Performance Architecture Author Roger Addison
ISBN-10 047044567X
Release 2009-03-30
Pages 200
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Performance ARCHITECTURE — The Art and Science of Improving Organizations is a hands-on guide to real world techniques for improving performance within the workplace. This important book explores the Human Performance Technology Landscape model that was presented in the bestselling book, the third edition of Handbook of Performance Technology. Framed by the Landscape model and supported by other proven models and tools, the book provides effective structures for anyone who needs to develop their performance improvement skills and knowledge and achieve results. A cutting-edge resource, this book draws on the experiences of the authors in combination with the work of notables in human performance technology, including Geary Rummler, Don Tosti, Judith Hale, Dale Brethower, Roger Kaufman, and many others. The authors identify and demonstrate how performance at three levels (worker: individual/team, work: process/practice, workplace: organization) impacts results in organizations. They also show how to scale performance improvement activities and apply them successfully to projects or initiatives of various sizes. "This is an excellent, practical guide to the field of Human Performance Technology, communicated in straightforward language. The authors have given a broad audience access to solid, research-based methods and tools for improving the performance of people at any and all levels of organizations." —CARL BINDER, CPT, PhD, senior partner, Binder Riha Associates "Performance Architecture gives you concrete ideas about how to improve performance in the workplace. Adding it to your library is a must." —JUDITH HALE, CPT, Ph.D., Hale Associates



Analysis for Improving Performance

Analysis for Improving Performance Author Richard A. Swanson
ISBN-10 9781442953598
Release 2009-04-01
Pages 488
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The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.



Social Media at Work

Social Media at Work Author Arthur L. Jue
ISBN-10 0470553782
Release 2009-10-02
Pages 240
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The definitive guide for using social media to build more effective organizations Today's networking technologies-wikis, blogs, and social networking sites-are changing how we build professional relationships and work collaboratively. In this insightful book, three organizational development experts from Oracle Corporation offer executives down-to-earth strategies for leveraging the power of social media to build more effective and agile organizations, engage employees, and sustain competitiveness. Offers practical advice for using social media (wikis, blogs, and social networking sites) to increase organizational effectiveness Presents proven recommendations for building teams, accelerating learning, and fostering innovation by adopting social networking tools Shows how to tap into the power of social networks to improve organizational performance Demonstrates how social media will help organizations thrive for years to come by drawing on case studies from companies like Intel, Cisco, Nokia, and others



Training Needs Assessment

Training Needs Assessment Author Allison Rossett
ISBN-10 0877781958
Release 1987
Pages 294
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Training Needs Assessment has been writing in one form or another for most of life. You can find so many inspiration from Training Needs Assessment also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Training Needs Assessment book for free.



Hidden Value

Hidden Value Author Charles A. O'Reilly
ISBN-10 0875848982
Release 2000
Pages 286
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Discover How the Best Companies Win Not By Acquiring the Right People--But By Building the Right Organization The "war for talent" is one battle every company believes it should be waging. But while competitors are busy chasing after the same "hot" individuals, smart companies are doing something infinitely more useful and far more difficult to copy--they're building organizations that make it possible for ordinary people at every desk and cubicle in their companies to perform as if they were stars. Blowing up the prevailing wisdom that companies must chase and acquire top talent in order to remain successful,Hidden Valueargues instead that the source of sustained competitive advantage already exists within every organization. O'Reilly and Pfeffer, leading experts on organizational behavior and human resources, argue that how a firm creates and uses talent is far more important than how the firm attracts talent. The authors provide vivid, detailed case studies of several organizations in widely disparate industries--including Southwest Airlines, Cisco Systems, The Men's Wearhouse, and NUMMI--to illustrate how long-term success comes from value-driven, interrelated systems that align good people management with corporate strategy. In a refreshing break from management tomes that force-feed superficial frameworks and trite "rules," the authors instead allow the company stories to take center stage. They guide readers in discovering for themselves how seven different firms maximize talent, why one firm hasn't fully released the hidden value in its work force, and, most importantly, how the winning companies have made it tough for competitors to imitate them. Collectively, the stories reveal a common path to success that places values before strategy, emphasizes implementation over planning, and focuses on getting the best out of all employees, not just individual stars. The authors also explore concerns or questions managers might have about how each company's experience parallels or conflicts with their own. Providing a rare opportunity for managers to actively participate in an invaluable learning process,Hidden Valueoffers a customizable template for building high-performance, people-centered organizations.



iLearning

iLearning Author Mark H. Salisbury
ISBN-10 0470292652
Release 2008-12-22
Pages 288
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Workplace learning and performance professionals simply don t have the resources to make systemic improvements for employees to collaboratively learn anytime, anywhere, and integrate it throughout the organization. iLearning offers these professionals a resource that describes how to facilitate collaborative work in an organization and explains how to facilitate integrated learning in an organization. The book also offers interventions for creating an integrated learning and collaborative work environment and shows how to apply the methodologies and technologies that support an integrated learning and collaborative work environment in an organization.