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Listening

Listening Author Judi Brownell
ISBN-10 9781315441740
Release 2017-09-22
Pages 430
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Listening, Sixth Edition takes an experiential approach to listening instruction, providing extensive applied examples and cases within the context of the HURIER listening model. The text encourages students to view listening as a process involving six interrelated components, which are developed along the parallel dimensions of theory and skill building. This new edition offers a companion website as well as additional and updated cases, in-text exercises, and questions for discussion. Throughout the text, new content has been added to address students’ world of evolving technology and expanding social boundaries. Included in the new edition: The complexities of listening to social media and the unique challenges presented by mediated communication New and expanded topics in Listening Challenges, including listening as it relates to career communication and business contexts Suggested techniques for encouraging others to listen The new requirements of listening across cultural and generational boundaries, emphasized throughout Opening cases that present timely issues related to the listeners’ social responsibilities A personal journal assignment in each chapter



Listening

Listening Author Judi Brownell
ISBN-10 9781317346739
Release 2015-09-21
Pages 384
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Listening takes an experiential approach to listening instruction, providing extensive applications and cases within the context of a sound theoretical framework. The text encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students develop an understanding of the listening process and gain powerful listening skills. The fifth edition continues to explore the impact of culture, technology, and globalization, and raises timely ethical questions to promote students’ consideration of the responsibilities associated with listening in today’s complex world. Self-assessment, activities, and case studies further distinguish this engaging text. Students will readily recognize the important role listening plays in helping them achieve their personal and professional goals while they become more engaged and informed citizens.



Listening

Listening Author Judi Brownell
ISBN-10 9781317346722
Release 2015-09-21
Pages 384
Download Link Click Here

Listening takes an experiential approach to listening instruction, providing extensive applications and cases within the context of a sound theoretical framework. The text encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students develop an understanding of the listening process and gain powerful listening skills. The fifth edition continues to explore the impact of culture, technology, and globalization, and raises timely ethical questions to promote students’ consideration of the responsibilities associated with listening in today’s complex world. Self-assessment, activities, and case studies further distinguish this engaging text. Students will readily recognize the important role listening plays in helping them achieve their personal and professional goals while they become more engaged and informed citizens.



Listening

Listening Author Judi Brownell
ISBN-10 1138216747
Release 2017
Pages 368
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Listening, Sixth Edition takes an experiential approach to listening instruction, providing extensive applied examples and cases within the context of the HURIER model's framework. The text encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. This new edition offers a companion website as well as additional and updated cases, in-text exercises, and questions for discussion. Throughout the text, new content has been added to address students' world of evolving technology and expanding social boundaries. Included in the new edition: The complexities of listening to social media and the unique challenges presented by mediated communication New and expanded topics in Listening Challenges, including listening as it relates to career communication and business contexts Suggested techniques for encouraging others to listen The new requirements of listening across cultural and generational boundaries, emphasized throughout Opening cases that present timely issues related to the listeners' social responsibilities A personal journal assignment in each chapter



Managing Knowledge Workers

Managing Knowledge Workers Author Frances Horibe
ISBN-10 9780994929006
Release 2015-12-16
Pages 233
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Managing Knowledge Workers provides practical, doable strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital. • Shows how to use other more powerful levers than money to attract and retain the knowledge workers. • Provides hands-on advice on creating the right culture and environment through communication, involvement, consultation, and teamwork. • Provides practical advice on how to handle new management challenges: how to manage knowledge you don’t understand, how to encourage new knowledge to come forward, and much more. • Features sample dialogues that offer concrete approaches to dealing with difficult real-life situations “With an insightfully crafted guide to the implementation of intellectual capital concepts, Frances Horibe has made a tremendous contribution to leveraging people and their knowledge in the context of the new economy.” Hubert Saint-Onge Senior Vice President, Strategic Capabilities The Mutual Group “Managing Knowledge Workers is an excellent reference guide, addressing the challenges all business leaders face in maximizing the creation of shareholder wealth by harnessing the human capital of a capable and committed workforce.” Gordon J. Feeney Vice Chairman Royal Bank Financial Group “Provides a roadmap to optimizing our knowledge workers and maximizing our technology investment. Should be read by managers at all levels of the organization.” Ken Henry Vice President, Business Excellence Manulife Financial “We’ve finally figured out that the proxy for business success is customer loyalty. Managing Knowledge Workers is essential reading for those wanting to understand how to ensure the loyalty of those people essential to achieving customer loyalty--our employees!” David Carlson A VP, Customer Care Newbridge Networks



How to win friends influence people

How to win friends   influence people Author Dale Carnegie
ISBN-10 9789352613939
Release 2016-09-17
Pages 224
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Teach Only Love

Teach Only Love Author Gerald G. Jampolsky
ISBN-10 1571781447
Release 2004
Pages 188
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In 1975, Jerry Jampolsky co-founded the Center for Attitudinal Healing in Tiburon, California, where people with life-threatening illnesses practice peace of mind as an instrument of transformation. Based on the healing power of love and forgiveness, the twelve principles developed at the center and explained in this book embrace the idea that total giving and total acceptance are crucial to the healing process and that attitudinal healing can lead to harmony, joy, and life without fear.



The Trade Technician s Soft Skills Manual

The Trade Technician   s Soft Skills Manual Author Steve Coscia
ISBN-10 9781111313814
Release 2011-03-10
Pages 128
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Learning to express yourself in a positive and professional way can be an art-form. THE TRADE TECHNICIAN’S SOFT SKILLS MANUAL, teaches these important soft skills with line drawings, photographs, and anecdotes from real case studies. This approach makes the subject area approachable while engaging your students. The anecdotes are followed by explanations of proven service behaviors, along with proven standards, practice tips, forms, documents and checklists complete the text to teach technicians the fine art of customer service. Based on more than 30 years of studies and field research, this text teaches the skills needed for a trade technician to advance in their careers and differentiate themselves from others in their field. THE TRADE TECHNICIAN’S SOFT SKILLS MANUAL is written by Steve Cosica, a motivational speaker who managed a technical support team for more than 20 years and has used these techniques and practices to advance his own career as an industry expert. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.



Young Children s Rights

Young Children s Rights Author Priscilla Alderson
ISBN-10 9781843105992
Release 2008
Pages 240
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Published in association with Save the Children Priscilla Alderson examines the often overlooked issue of the rights of young children, starting with the question of how the 1989 UN Convention on the Rights of the Child applies to the youngest children, from birth to eight years of age. The question of finding a balance between young children's rights to protection, to provision (resources and services) and to participation (expressing their views, being responsible) is discussed. The author suggests that, in the belief we are looking after their best interests, we have become overprotective of children and deny them the freedom to be expressive, creative and active, and that improving the way adults and children communicate is the best way of redressing that balance. This second edition has been updated and expanded to include the relevance of UNCRC rights of premature babies, international examples such as the Chinese one-child policy, children's influence on regional policies, and the influence on young children's lives of policies such as Every Child Matters and those of the World Bank, IMF, OECD and UNICEF. This readable, informative and thought-provoking book is a compelling invitation to rethink our attitudes to young children's rights in the light of new theories, research and practical evidence about children's daily lives. It will be of interest to anyone who works with young children.



Slavecraft

Slavecraft Author Guy Baldwin
ISBN-10 1881943143
Release 2002-01
Pages 100
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Guy Baldwin, a well-known psychotherapist, offers an insightful account of the Slave/Master dynamic. Co-authored by a grateful slave, Slavecraft gives us an intimate and revealing view from a rare perspective. The result is a book that is resourceful, thought provoking and sexually charged. 'This book is unique, and brilliantly so, shedding new clarity upon the area of human sexuality considered murky or misguided by most.' - Mark Thompson, editor Leatherfolk



The Power of Communication

The Power of Communication Author Helio Fred Garcia
ISBN-10 9780132888844
Release 2012
Pages 295
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Communication is the absolutely indispensable leadership discipline. But, too often, leaders and professional communicators get mired in tactics, and fail to influence public attitudes in the ways that would help them the most. This book builds on the U.S. Marine Corps' legendary publication Warfighting, showing how to apply the Corps' proven leadership and strategy doctrine to all forms of public communication. The author reveals how to orient on audiences, recognizing their centers of gravity and most critical concerns. He also teaches how to integrate and succeed with all three levels of communication: strategic, operational, and tactical. He shows how to take the initiative and control the agenda, respond to events with speed and focus, use the power of maneuver, prepare and plan, and put it all together, in order to become a "habitually strategic" communicator.



The Handbook of Attitudes

The Handbook of Attitudes Author Dolores Albarracin
ISBN-10 9781135626167
Release 2014-04-04
Pages 840
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This new handbook presents, synthesizes, and integrates the existing knowledge of methods, theories, and data in attitudes. The editors' goal is to promote an understanding of the broader principles underlying attitudes across several disciplines. Divided into three parts: one on definitions and methods; another on the relations of attitudes with beliefs, behavior, and affect; and a final one that integrates these relations into the broader areas of cognitive processes, communication and persuasion, social influence, and applications, the handbook also features an innovative chapter on implicit versus explicit attitudes. With contributions from the top specialists, this handbook features unique collaborations between researchers, some who have never before worked together. Every writer was encouraged to work from as unbiased a perspective as possible. A "must have" for researchers in the areas of social, political, health, clinical, counseling, and consumer psychology, marketing, and communication, the handbook will also serve as an excellent reference for advanced courses on attitudes in a variety of departments.



Principle Centered Leadership

Principle Centered Leadership Author Stephen R. Covey
ISBN-10 9780671792800
Release 1992-10-01
Pages 334
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The author invites business readers to center their professional lives around principles of excellence and quality and discusses the six conditions of effectiveness and the patterns of organizational excellence



Economic Literacy

Economic Literacy Author Frederick S. Weaver
ISBN-10 9781442273436
Release 2017-08-22
Pages 300
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Economic Literacy: Basic Economics with An Attitude, explains the logic, language, and worldview of economic theory while maintaining the engaging and accessible style that has made earlier editions so successful. While covering the fundamentals of the discipline, the author also includes a wide range of new material focusing on the structure, causes and results of the "Great Recession". From microeconomics and macroeconomics to the composition of international and domestic economies, Economic Literacy also makes the key distinction between economics as an academic discipline and the economy as a practical reality. By analyzing this crucial difference, the book encourages students to think critically about the distinctive viewpoint proposed by academic economics and its influence on politics and culture. Using this approach, readers will be enabled to understand both current affairs and professional economics literature, making this book uniquely beneficial for students both practically and theoretically. Never grim, often witty, and frequently insightful into our turbulent financial times, Economic Literacy's fourth edition is a must for students of economics everywhere.



The 7 Habits of Highly Effective People

The 7 Habits of Highly Effective People Author Stephen R. Covey
ISBN-10 9781633533103
Release 2016-01-01
Pages
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Stephen R. Covey's the 7 Habits of Highly Effective People - Interactive Edition explains through infographics, videos and excerpts of teachings the philosophy that has revolutionized life management. For 25 years, Stephen R. Covey’s step-by-step lessons have helped millions from all walks of life lead successful and satisfying lives. A new condensed and transformed interactive edition of Stephen R. Covey’s most famous work, supported with videos, explanatory infographics, self-tests and more, is here to continue those valuable lessons.



Into the Heart of Meetings

Into the Heart of Meetings Author Eric De Groot
ISBN-10 1482553945
Release 2013
Pages 320
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Summary: Into the Heart of Meetings defines meetings as a form of communication. It describes the characteristic processes of meetings and how to influence them through Meeting Design. Based on many years of working together as professional Meeting Designers, the authors provide an array of tools that enable meeting organisers to obtain the best outcomes from their meetings as measured by their business value. Into the Heart of Meetings is also the first book ever about Meeting Design. Through their company MindMeeting, over the past 10-20 years the authors have given shape to this new profession. They introduce the principles underlying Meeting Design, as well as the main practical issues that Meeting Designers face and need to solve. The authors use countless examples, connecting their writing to daily working practice. Thus Into the Heart of Meetings is an explorative study, a textbook and a practical guide in one. Further details: Meetings – conferences, conventions, seminars, workshops, etc. – are an integral part of daily life in organisations. In this book, the authors argue that the potential of such meetings is severely under-utilised for a number of reasons. One of these is that the organisation of meetings is conceived mainly as a logistical operation. Into the Heart of Meetings shows that this approach misses the point with regard to the communicative value and power of meetings. The power of meetings depends on the human dynamics they are capable of unleashing. To accomplish that effectively requires a new paradigm for the way in which meeting programmes are conceived and executed. Meeting Design provides that new paradigm and the authors discuss all the basic knowledge a Meeting Designer needs to possess. Hence the book's subtitle Basic Principles of Meeting Design. The book combines a theoretical framework with a great many examples and practical tools. As a result, it is not only useful for professionals in the Meetings Industry, but also for managers and consultants who use meetings as a means to achieve their goals. Areas where the book's subject matter is particularly pertinent include strategic and change management, Human Resources management, knowledge management, innovation and business communications. The relatively informal style and the numerous cases make Into the Heart of Meetings an easy read. The iconic illustrations underline the authors' messages admirably. At the end of each chapter the preceding content is approached from a different angle in a – fictitious – conversation between the authors and a “sceptic”, thus underlining the practical implications of the topic treated in the previous pages. In the absence of any formal educational curricula on Meeting Design, Into the Heart of Meetings yet provides ample material for university and professional training courses in such fields as communications, event management and organisation, conference and meeting management and organisation and facilitation. Also trainers in adult education and organisational change agents will find many useful insights. The lecturers for the minor event management (part of a degree in Communications at NHL in the Netherlands) have already adopted the book as compulsory reading material for their students, while two more educational institutions have also expressed an interest in doing so even before the book has been published.



Listening Effectively

Listening Effectively Author John A. Kline
ISBN-10 1585660094
Release 1996
Pages 70
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Listening Effectively has been writing in one form or another for most of life. You can find so many inspiration from Listening Effectively also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Listening Effectively book for free.