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Public Service Operations Management

Public Service Operations Management Author Zoe J. Radnor
ISBN-10 9781317602941
Release 2015-07-30
Pages 480
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How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.



Handbooks in Operations Research and Management Science Transportation

Handbooks in Operations Research and Management Science  Transportation Author Cynthia Barnhart
ISBN-10 0080467431
Release 2006-12-08
Pages 796
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This book contains eleven chapters describing some of the most recent methodological operations research developments in transportation. It is structured around the main transportation modes, and each chapter is written by a group of well-recognized researchers. Because of the major impact of operations research methods in the field of air transportation over the past forty years, it is befitting to open the book with a chapter on airline operations management. This book will prove useful to researchers, students, and practitioners in transportation and will stimulate further research in this rich and fascinating area. Volume 14 examines transport and its relationship with operations and management science 11 chapters cover the most recent research developments in transportation Focuses on main transportation modes-air travel, automobile, public transit, maritime transport, and more



Handbook of Public Administration

Handbook of Public Administration Author James L. Perry
ISBN-10 0787901946
Release 1996-02-16
Pages 816
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"An essential reference for students and practitioners of public administration." --Public Administration ReviewSponsored by the American Society for Public Administration, this completely revised and expanded edition reflects both the ever-evolving changes in public administration and the continuity of practice. Written by experts from diverse areas of public administration--including law, politics, personnel, and operations--the book has been substantially updated to reflect the most current developments and research. An entirely new section focuses on leadership, negotiation, communication, and interpersonal skills.



The Routledge Companion to Production and Operations Management

The Routledge Companion to Production and Operations Management Author Martin K. Starr
ISBN-10 9781317419235
Release 2017-03-27
Pages 712
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This remarkable volume highlights the importance of Production and Operations Management (POM) as a field of study and research contributing to substantial business and social growth. The editors emphasize how POM works with a range of systems—agriculture, disaster management, e-commerce, healthcare, hospitality, military systems, not-for-profit, retail, sports, sustainability, telecommunications, and transport—and how it contributes to the growth of each. Martin K. Starr and Sushil K. Gupta gather an international team of experts to provide researchers and students with a panoramic vision of the field. Divided into eight parts, the book presents the history of POM, and establishes the foundation upon which POM has been built while also revisiting and revitalizing topics that have long been essential. It examines the significance of processes and projects to the fundamental growth of the POM field. Critical emerging themes and new research are examined with open minds and this is followed by opportunities to interface with other business functions. Finally, the next era is discussed in ways that combine practical skill with philosophy in its analysis of POM, including traditional and nontraditional applications, before concluding with the editors’ thoughts on the future of the discipline. Students of POM will find this a comprehensive, definitive resource on the state of the discipline and its future directions.



The Oxford Handbook of Public Management

The Oxford Handbook of Public Management Author Ewan Ferlie
ISBN-10 019922644X
Release 2007
Pages 789
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The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.



Handbook of Healthcare Operations Management

Handbook of Healthcare Operations Management Author Brian T. Denton
ISBN-10 9781461458852
Release 2013-02-28
Pages 536
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From the Preface: Collectively, the chapters in this book address application domains including inpatient and outpatient services, public health networks, supply chain management, and resource constrained settings in developing countries. Many of the chapters provide specific examples or case studies illustrating the applications of operations research methods across the globe, including Africa, Australia, Belgium, Canada, the United Kingdom, and the United States. Chapters 1-4 review operations research methods that are most commonly applied to health care operations management including: queuing, simulation, and mathematical programming. Chapters 5-7 address challenges related to inpatient services in hospitals such as surgery, intensive care units, and hospital wards. Chapters 8-10 cover outpatient services, the fastest growing part of many health systems, and describe operations research models for primary and specialty care services, and how to plan for patient no-shows. Chapters 12 – 16 cover topics related to the broader integration of health services in the context of public health, including optimizing the location of emergency vehicles, planning for mass vaccination events, and the coordination among different parts of a health system. Chapters 17-18 address supply chain management within hospitals, with a focus on pharmaceutical supply management, and the challenges of managing inventory for nursing units. Finally, Chapters 19-20 provide examples of important and emerging research in the realm of humanitarian logistics.



Handbook of Local Government Administration

Handbook of Local Government Administration Author Gargan
ISBN-10 0824797825
Release 1996-10-11
Pages 576
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This theoretically and experientially grounded reference provides a complete overview of the principles and applications of government administration and management practices in the local public sector. Written by over 25 distinguished academics and professionals with substantial experience as practitioners and consultants of administrative operations to local governments, the book covers the effects of environmental conditions on local administrators and management techniques to administration in different types of local government. It helps readers reduce research time by presenting advanced materials on local government administration and management in a single source.



Electronic Engagement

Electronic Engagement Author Peter Chen
ISBN-10 9781921313097
Release 2007-01-01
Pages 103
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This series of ANZSOG monographs addresses a diverse range of topics from practical and theoretical perspective. The contributions are drawn from academia, government and the private sector. The monographs contain much that will be of interest to researchers and public sector practitioners.



The Oxford Handbook of Management

The Oxford Handbook of Management Author Adrian Wilkinson
ISBN-10 9780198708612
Release 2017-03-09
Pages 750
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Management - the pursuit of objectives through the organization and co-ordination of people - has been and is a core feature, and function, of modern society. Some 'classic' forms of corporate and bureaucratic management may come to be seen as a prevalent form of organization and organizing in the 20th century, and in the post-Fordist, global, knowledge driven contemporary world we are seeing different patterns, principles, and styles of management as old models are questioned. The functions, ideologies, practices, and theories of management have changed over time, as recorded by many scholars; and may vary according to different models of organization; and between different cultures and societies. 0The purpose of this Handbook is to analyse and explore the evolution of management; the core functions and how they may have changed; its position in the culture/zeitgeist of modern society; the institutions and ideologies that support it; and likely challenges and changes in the future. This book looks at what management is, and how this may change over time. It provides an overview of management - its history, development, context, changing function in organization and society, key elements and functions, and contemporary and future challenges.



Handbook of Research on ICT Enabled Transformational Government A Global Perspective

Handbook of Research on ICT Enabled Transformational Government  A Global Perspective Author Weerakkody, Vishanth
ISBN-10 9781605663913
Release 2009-05-31
Pages 582
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"This book provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage e-government implementation"--Provided by publisher.



Operations Research and Health Care

Operations Research and Health Care Author Margaret L. Brandeau
ISBN-10 9781402080661
Release 2006-04-05
Pages 874
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In both rich and poor nations, public resources for health care are inadequate to meet demand. Policy makers and health care providers must determine how to provide the most effective health care to citizens using the limited resources that are available. This chapter describes current and future challenges in the delivery of health care, and outlines the role that operations research (OR) models can play in helping to solve those problems. The chapter concludes with an overview of this book – its intended audience, the areas covered, and a description of the subsequent chapters. KEY WORDS Health care delivery, Health care planning HEALTH CARE DELIVERY: PROBLEMS AND CHALLENGES 3 1.1 WORLDWIDE HEALTH: THE PAST 50 YEARS Human health has improved significantly in the last 50 years. In 1950, global life expectancy was 46 years [1]. That figure rose to 61 years by 1980 and to 67 years by 1998 [2]. Much of these gains occurred in low- and middle-income countries, and were due in large part to improved nutrition and sanitation, medical innovations, and improvements in public health infrastructure.



The Oxford Handbook of Management

The Oxford Handbook of Management Author Adrian Wilkinson
ISBN-10 9780198708612
Release 2017-03-09
Pages 750
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Management - the pursuit of objectives through the organization and co-ordination of people - has been and is a core feature, and function, of modern society. Some 'classic' forms of corporate and bureaucratic management may come to be seen as a prevalent form of organization and organizing in the 20th century, and in the post-Fordist, global, knowledge driven contemporary world we are seeing different patterns, principles, and styles of management as old models are questioned. The functions, ideologies, practices, and theories of management have changed over time, as recorded by many scholars; and may vary according to different models of organization; and between different cultures and societies. 0The purpose of this Handbook is to analyse and explore the evolution of management; the core functions and how they may have changed; its position in the culture/zeitgeist of modern society; the institutions and ideologies that support it; and likely challenges and changes in the future. This book looks at what management is, and how this may change over time. It provides an overview of management - its history, development, context, changing function in organization and society, key elements and functions, and contemporary and future challenges.



The Jossey Bass Handbook of Nonprofit Leadership and Management

The Jossey Bass Handbook of Nonprofit Leadership and Management Author David O. Renz
ISBN-10 9781118852941
Release 2016-08-10
Pages 816
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The go-to nonprofit handbook, updated and expanded for today's leader The Jossey-Bass Handbook of Nonprofit Leadership and Management is the bestselling professional reference and leading text on the functions, processes, and strategies that are integral to the effective leadership and management of nonprofit and nongovernmental organizations. Now in its fourth edition, this handbook presents the most current research, theory, and practice in the field of nonprofit leadership and management. This practical, relevant guide is invaluable to the effective practice of nonprofit leadership and management, with expanded attention to accountability, transparency, and organizational effectiveness. It also extensively covers the practice of social entrepreneurship, presented via an integrative perspective that helps the reader make practical sense of how to bring it all together. Nonprofit organizations present unique opportunities and challenges for meeting the needs of societies and their communities, yet nonprofit management is more complex and challenging than ever. This Handbook provides a framework to help you lead and manage efficiently and effectively in this new environment. Building on solid current scholarship, the handbook provides candid, practical guidance from nationally-recognized leaders who share their insights on: The relationship between board performance and organizational effectiveness Managing internal and external stakeholder relationships Financial viability and sustainability and how to enhance both for the long term Strategies to successfully attract, retain, and mobilize the very best of staff and volunteers The fourth edition of the handbook also includes content relevant to associations and membership organizations. The content of the handbook is supplemented and enriched by an extensive set of online supplements and tools, including reading lists, web references, checklists, PowerPoint slides, discussion guides, and sample exams. Running your nonprofit or nongovernmental organization effectively in today's complex and challenging environment demands more knowledge and skill than ever, deployed in a thoughtful and pragmatic way. Grounded in the most useful modern scholarship and theory, and explained from the perspective of effective practice, The Jossey-Bass Handbook of Nonprofit Leadership and Management is a pivotal resource for successful nonprofit leaders in these turbulent times.



Public Garden Management

Public Garden Management Author Donald Rakow
ISBN-10 9780470904596
Release 2011-06-02
Pages 416
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The complete-and-ready reference for establishing, managing, and running a successful and sustainable, profitable public garden As unique museums with living collections of plants, public gardens offer visitors aesthetically beautiful landscapes combined with educational programming and scientific research that promote the value and understanding of plants. In the twenty-first century, public gardens are in the forefront of organizations and institutions committed to promoting the conservation of plants and their habitats, developing sustainable practices that support the environment, and providing green spaces where our increasingly stressed and urbanized citizens can reconnect with the natural world. It is critically important that such institutions have trained, knowledgeable staff members. Because of its comprehensive examination of public gardens, Public Garden Management is the ideal guide for staff members at public gardens, anyone considering a career in public gardens, groups starting a botanical garden or arboretum, and students discovering how these complex institutions work. Public Garden Management is an all-in-one professional reference and textbook that clearly shows how to develop, establish, manage, and maintain a sustainable—both economically and environmentally—public garden. Offering practical coverage of relevant topics, along with useful tools for reinforcing study, this insightful and forward-thinking guide is: Copublished by the American Public Gardens Association Written by a panel of leading experts in the field Filled with dozens of case studies that are real-world illustrations of the principles explored in the text Illustrated throughout with line drawings, figures, and photographs that assist in conveying critical information Students and professionals will benefit greatly from the management principles outlined in this book, helping them establish and maintain new and existing public gardens that engage, inspire, and connect with their communities.



The Oxford Handbook of Inter organizational Relations

The Oxford Handbook of Inter organizational Relations Author Steve Cropper
ISBN-10 0199282943
Release 2008
Pages 782
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Giving a structured overview of the field of interorganizational relations, this handbook presents current thinking and research from international experts. It includes the study of strategic alliances, joint ventures, partnerships, networks and other forms of relationship between organizations.



The Oxford Handbook of Talent Management

The Oxford Handbook of Talent Management Author David G. Collings
ISBN-10 9780198758273
Release 2017-09-21
Pages 584
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The Oxford Handbook of Talent Management offers academic researchers, advanced postgraduate students, and reflective practitioners a state-of-the-art overview of the key themes, topics, and debates in talent management. The Handbook is designed with a multi-disciplinary perspective in mind and draws upon perspectives from, inter alia, human resource management, psychology, and strategy to chart the topography of the area of talent management and to establish the base of knowledge in the field. Furthermore, each chapter concludes by identifying key gaps in our understanding of the area of focus. The Handbook is ambitious in its scope, with 28 chapters structured around five sections. These include the context of talent management, talent and performance, talent teams and networks, managing talent flows, and contemporary issues in talent management. Each chapter is written by a leading international scholar in the area and thus the volume represents the authoritative reference for anyone working in the area of talent management.



Handbooks in Operations Research and Management Science Financial Engineering

Handbooks in Operations Research and Management Science  Financial Engineering Author John R. Birge
ISBN-10 0080553257
Release 2007-11-16
Pages 1026
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The remarkable growth of financial markets over the past decades has been accompanied by an equally remarkable explosion in financial engineering, the interdisciplinary field focusing on applications of mathematical and statistical modeling and computational technology to problems in the financial services industry. The goals of financial engineering research are to develop empirically realistic stochastic models describing dynamics of financial risk variables, such as asset prices, foreign exchange rates, and interest rates, and to develop analytical, computational and statistical methods and tools to implement the models and employ them to design and evaluate financial products and processes to manage risk and to meet financial goals. This handbook describes the latest developments in this rapidly evolving field in the areas of modeling and pricing financial derivatives, building models of interest rates and credit risk, pricing and hedging in incomplete markets, risk management, and portfolio optimization. Leading researchers in each of these areas provide their perspective on the state of the art in terms of analysis, computation, and practical relevance. The authors describe essential results to date, fundamental methods and tools, as well as new views of the existing literature, opportunities, and challenges for future research.