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The Effective Public Manager

The Effective Public Manager Author Steven Cohen
ISBN-10 9781118573297
Release 2013-08-06
Pages 352
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The Effective Public Manager Thoroughly revised and updated, the fifth edition of The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book is designed to give real-world managers and aspiring managers the information and tools needed to meet the demands of their jobs directly rather than working around the constraints of government. The Effective Public Manager offers a proven approach to implementing efficient management tools in a dynamic political, organizational, economic, and technological context. New to this edition Information on the transformation of media, both traditional and social An analysis of the changing nature of work and privatization trends An examination of national security and the current thinking regarding accountability, transparency, and crisis communication An online instructor's guide, which includes discussion questions and updated PowerPoint slides



The Federal Management Playbook

The Federal Management Playbook Author Ira Goldstein
ISBN-10 9781626163812
Release 2016-10-07
Pages 336
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Stories of government management failures often make the headlines, but quietly much gets done as well. What makes the difference? Ira Goldstein offers wisdom about how to lead and succeed in the federal realm, even during periods when the political climate is intensely negative, based on his decades of experience as a senior executive at two major government consulting firms and as a member of the US federal government's Senior Executive Service. The Federal Management Playbook coaches the importance of always keeping four key concepts in mind when planning for success: goals, stakeholders, resources, and time frames. Its chapters address how to effectively motivate government employees, pick the right technologies, communicate and negotiate with powerful stakeholders, manage risks, get value from contractors, foster innovation, and more. Goldstein makes lessons easy to apply by breaking each chapter’s plans into three strategic phases: create an offensive strategy, execute your plan effectively, and play a smart defense. Additional tips describe how career civil servants and political appointees can get the most from one another, advise consultants on providing value to government, and help everyone better manage ever-present oversight. The Federal Management Playbook is a must-read for anyone working in the government realm and for students who aspire to public service.



The new effective public manager

The new effective public manager Author Steven Cohen
ISBN-10 0787900877
Release 1995-04-07
Pages 280
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In recent years, new demands have surfaced in the arena of public management: The crisis of confidence in public management. Total quality management. Budget cutbacks. The reinvention movement. This updated and expanded edition of The Effective Public Manager shows managers how to meet the new challenges of public management head-on rather than simply working around the constraints of government.In The New Effective Public Manager, Steven Cohen and William Eimicke provide expert guidance for today's public manager who aspires to tackle the problems of managing public institutions in a proactive, aggressive way— and so become the kind of manager who is able to shape events rather than be shaped by them. The authors examine the range of typical problems that a manager faces in directing a public agency's internal operations as well as in dealing with the outside world. They provide comprehensive guidance on every phase of managing public agencies, including specific strategies for successful personnel management, improved information flow, more effective budgeting, increased productivity, and optimal long-range planning. And they offer the public manager advice on how to build and maintain a professional reputation and advance in the government hierarchy. This revised and expanded edition will benefit both public management practitioners and students of public administration and management. Information new to this edition includes: The response to the crisis in management as reflected in ideas and recommendations generated from the Volker, Winter, and Gore commission reports. The effectiveness of the reinvention and reengineering movements in public management. Applying hands-on,real-world tested total quality management techniques to the public sector. And much more.



The 21st Century Public Manager

The 21st Century Public Manager Author Zeger van der Wal
ISBN-10 9781137507440
Release 2017-10-21
Pages 321
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Truly global in scope and ambition, the 21st Century Public Manager addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. This accessible textbook aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA world—one characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.



Unlocking Public Value

Unlocking Public Value Author Martin Cole
ISBN-10 9780470054529
Release 2006-10-11
Pages 304
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A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.



Understanding and Managing Public Organizations

Understanding and Managing Public Organizations Author Hal G. Rainey
ISBN-10 9781118584460
Release 2014-01-24
Pages 600
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UNDERSTANDING AND MANAGING PUBLIC ORGANIZATIONS, FIFTH EDITION “This is the definitive place for all serious students of public administration to start. It is the most comprehensive book in the field. It is required reading for MPA students, Ph.D. students, and all scholars in the field.” —Kenneth J. Meier, Charles H. Gregory Chair in Liberal Arts, Texas A&M University “This is the bible for public management scholarship. It is the first place to turn when looking for an accessible but rigorous analysis of research on basic aspects of organizational life in the public sector, such as how culture, leadership, and motivation matter. The interdisciplinary array of research on public management has become so voluminous as to seem overwhelming at times. Rainey’s extraordinary curatorial prowess allows him to turn these fragments of work into a coherent and insightful body of knowledge. Anyone interested in how research can inform governance should start with this book.” —Donald Moynihan, professor of public affairs, Robert M. La Follette School of Public Affairs, University of Wisconsin—Madison “This is the Encyclopedia Britannica of public management; if you want to find out what has been written, and what is collectively said about the practice and theory of public management, look no further than Rainey’s updated and comprehensive fifth edition.” —Richard M. Walker, chair professor of public management and associate dean, City University of Hong Kong “For more than a decade, Rainey’s book has been a must-read for everyone in the community of public management in Korea, just like in many places all over the world. Undoubtedly, it provides a valuable resource for researchers and students who are interested in public management and applications of organization theory to public organizations. It is quite simply the best investigation of public organization and management that I’ve read.” —Young Han Chun, associate dean, Graduate School of Public Administration, Seoul National University



Understanding Environmental Policy

Understanding Environmental Policy Author Steven Cohen
ISBN-10 9780231537681
Release 2014-07-08
Pages 272
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The first edition of this pragmatic course text emphasized the policy value of a "big picture" approach to the ethical, political, technological and scientific, economic, and management aspects of environmental issues. The text then applied this approach to real-world case examples involving leaking underground storage tanks, toxic waste cleanup, and the effects of global climate change. This second edition demonstrates the ongoing effectiveness of this framework to generating meaningful action and policy solutions to today's urgent environmental issues. The text adds case examples concerning congestion taxes, e-waste, hydrofracking, and recent developments in global climate change and updates references and other materials throughout, incorporating the political and policy changes of the Obama Administration's first term and developments in national and global environmental issues.



Sustainability Management

Sustainability Management Author Steven Cohen
ISBN-10 0231526377
Release 2011-08-02
Pages 200
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Can we grow our world economy and create opportunities for the poor while keeping the planet intact? Can we maintain our vibrant, dynamic lifestyles while ensuring the Earth stays productive and viable? Aimed at managers, students, scholars, and policymakers, Sustainability Management answers these questions in the affirmative, arguing it is possible for environmentally sustainable business practices and policies to foster economic and long-term growth. Written by a former analyst and consultant with the EPA, this book originally combines sustainable efforts in water, agriculture, urban, and power management to achieve—in practice, not just in theory—a sustainable planet and economy. Steven Cohen begins with the technical, financial, managerial, and political challenges of such a project, and then honestly assesses sustainable practices in the manufacturing and service industries. He addresses renewable and carbon-free energy production; water sustainability, especially with regard to energy issues involving filtration, distribution, and changing rainfall patterns; food cultivation and distribution; and ways to maintain the interdependent systems on which we depend to live. Taking examples from New York City, one of the most sustainable and sustainability-minded metropolises in the world, Cohen explains how everything from construction to waste management can be designed to facilitate a sustainable environment, not just for New York but also for the world. He concludes with this macroscopic view, outlining the global efforts necessary to preserve biodiversity and ecosystems, and the impact of war, terrorism, and human conflict on sustainability.



The Collaborative Public Manager

The Collaborative Public Manager Author Rosemary O'Leary
ISBN-10 9781589015845
Release 2009-01-15
Pages 336
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Today’s public managers not only have to function as leaders within their agencies, they must also establish and coordinate multi-organizational networks of other public agencies, private contractors, and the public. This important transformation has been the subject of an explosion of research in recent years. The Collaborative Public Manager brings together original contributions by some of today’s top public management and public policy scholars who address cutting-edge issues that affect government managers worldwide. State-of-the-art empirical research reveals why and how public managers collaborate and how they motivate others to do the same. Examining tough issues such as organizational design and performance, resource sharing, and contracting, the contributors draw lessons from real-life situations as they provide tools to meet the challenges of managing conflict within interorganizational, interpersonal networks. This book pushes scholars, students, and professionals to rethink what they know about collaborative public management—and to strive harder to achieve its full potential.



Public Entrepreneurs

Public Entrepreneurs Author Mark Schneider
ISBN-10 1400821576
Release 2011-07-01
Pages 264
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Seizing opportunities, inventing new products, transforming markets--entrepreneurs are an important and well-documented part of the private sector landscape. Do they have counterparts in the public sphere? The authors argue that they do, and test their argument by focusing on agents of dynamic political change in suburbs across the United States, where much of the entrepreneurial activity in American politics occurs. The public entrepreneurs they identify are most often mayors, city managers, or individual citizens. These entrepreneurs develop innovative ideas and implement new service and tax arrangements where existing administrative practices and budgetary allocations prove inadequate to meet a range of problems, from economic development to the racial transition of neighborhoods. How do public entrepreneurs emerge? How much does the future of urban development depend on them? This book answers these questions, using data from over 1,000 local governments. The emergence of public entrepreneurs depends on a set of familiar cost-benefit calculations. Like private sector risk-takers, public entrepreneurs exploit opportunities emerging from imperfect markets for public goods, from collective-action problems that impede private solutions, and from situations where information is costly and the supply of services is uneven. The authors augment their quantitative analysis with ten case studies and show that bottom-up change driven by politicians, public managers, and other local agents obeys regular and predictable rules.



Public Participation for 21st Century Democracy

Public Participation for 21st Century Democracy Author Tina Nabatchi
ISBN-10 9781118688403
Release 2015-05-26
Pages 368
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A comprehensive text on the theory and practice of participatorygovernance Written by two leaders in the field of participatory governance,Introduction to Public Participation explores the theory andpractice of citizen participation in decision-making andproblem-solving in government. The book examines the values andguiding principles that have emerged from the practice of publicparticipation in the 21st Century. It offers clear explanations forthe fundamental rationales behind participation and clarifiestraditional models for participation, including more recentcutting-edge models that have emerged for both face-to-face andonline participation. The book is filled with illustrative examples throughout andcontains detailed case analyses. This important text puts thespotlight on the need for cross-sector, long-term civic engagementplanning, and provides guidance for future leaders who aredetermined to improve the ways that democracies function. Helps students and practitioners understand the theory behindand practice of participatory governance Contains a wealth of detailed case studies that explore theapplication of public participation Covers vital issues such as immigration, race, and difference;public finance, poverty, and economic development; land use and theenvironment; public safety and public health; and schools andeducation Accompanying instructor resources include; case studies andresearch from www.participedia.net, discussion questions, sampleassignments, and classroom activities



The Global Public Management Revolution

The Global Public Management Revolution Author Donald F. Kettl
ISBN-10 0815797745
Release 2006-05-24
Pages 112
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Over the last quarter century, governments around the world have launched ambitious efforts to reform how they manage their programs. Citizens have demanded smaller, cheaper, more effective governments. They have also asked for more programs and better services. To resolve this paradox, governments have experimented with scores of ideas to be more productive, improve performance, and reduce costs. In this new edition of T he Global Public Management Revolution, Donald F. Kettl charts the basic models of reform that are being employed worldwide. Reviewing the standard strategies and tactics behind these reforms, Kettl identifies six common core ideas: the search for greater productivity; more public reliance on private markets; a stronger orientation toward service; more decentralization from national to subnational governments; increased capacity to devise and track public policy; and tactics to enhance accountability for results. Kettl predicts that reform and reinvention will likely become mantras for governments of all stripes. Ultimately, this strategy means coupling the reform impulse with governance—government's increasingly important relationship with civil society and the institutions that shape modern life.



High Performance Government

High Performance Government Author Robert Klitgaard
ISBN-10 9780833040671
Release 2005-03-24
Pages 496
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In 2003, the National Commission on the Public Service, chaired by Paul Volcker, issued a report detailing problems within the federal government today and recommending changes in its organization, leadership, and operations. This book suggests practical ways to implement the recommendations and defines a research agenda for the future. Thirteen essays address the primary problem areas identified by the Volcker Commission, and the commission report itself is included.



Public Information Management and E Government

Public Information Management and E Government Author Mary Maureen Brown
ISBN-10 9781466630048
Release 2013
Pages 345
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Recently, the public sector has given an increasing amount of national and international attention to electronic government systems. Therefore, it is inevitable that the theoretical implications and intersections between information technology and governmental matters are more widely discussed. Public Information Management and E-Government: Policy and Issues offers a fresh, comprehensive dialogue on issues that occur between the public management and information technology domains. With its focus on political issues and their effects on the larger public sector, this book is valuable for administrators, researchers, students, and educators who wish to gain foundational and theoretical knowledge on e-government policies.



Sustainability Policy

Sustainability Policy Author Steven Cohen
ISBN-10 9781118916377
Release 2015-01-27
Pages 288
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A complete guide to sustainability policy at the federal, state, and local levels Sustainability Policy: Hastening the Transition to a Cleaner Economy is a fundamental guide for public sector professionals new to sustainability policy development, implementation, strategy, and practice. Featuring detailed cases highlighting innovative sustainability initiatives, this book explores the elements that constitute effective policy, and the factors that can help or hinder implementation and adoption. Readers gain insight into policies in effect at the federal, state, and local levels, in the areas of water, energy, material use, and waste management, and the reasons why local policies are often the most innovative and successful. Discussion surrounding monitoring and measurement addresses the lack of standardization, as well as the government's critical role in leading the field toward generally accepted sustainability metrics, while outlining the reasons why certain policies are more feasible than others. This book is an introductory resource, written in non-technical language, and organized in a coherent manner that establishes foundational knowledge before introducing more complex issues. Even readers with little background in sustainability will gain insight into the current state of the field and the issues at hand. Understand sustainability in public and private enterprises, including the role of government and public policy Learn the current standing federal, state, and local policies surrounding sustainability Discover what makes an effective sustainability policy, including measurement and evaluation metrics Explore the politics and future of sustainability, and the barriers to change Sustainability is a hot topic in both the public and private sector, with vocal advocates on both sides of every issue, so developing effective policy is crucial. For public sector professionals entering the sustainability field, Introduction to Sustainability Policy & Management is a valuable resource.



The Social Profit Handbook

The Social Profit Handbook Author David Grant
ISBN-10 9781603586054
Release 2015-03-16
Pages 192
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How to Articulate and Assess What Success Looks Like The Social Profit Handbook offers those who lead, govern, and support mission-driven organizations and businesses new ways to assess their impact in order to improve future work rather than merely judge past performance. For-profit institutions measure their success primarily by monetary gains. But nonprofit institutions are different; they aim for social profit. How do you measure the success of these social profit institutions, where missions are focused on the well-being of people, place, and planet? Drawing upon decades of leadership in schools and the foundation and nonprofit worlds, author David Grant offers strategies—from creating mission time to planning backwards to constructing qualitative assessment rubrics—that help organizations take assessment back into their own hands, and improve their work as a result. His insights, illustrated by numerous case studies, make this book a unique organizational development tool for a wide range of nonprofit organizations, as well as emerging mission-based social venture businesses, such as low-profit corporations and B Corps. The Social Profit Handbook presentsassessment and evaluation not as ends in themselves but as the path toward achieving what matters most in the social sector. The result: more benefits to society and stronger, more unified, more effective organizations prepared to make the world a better place.



Electronic Engagement

Electronic Engagement Author Peter Chen
ISBN-10 9781921313097
Release 2007-01-01
Pages 103
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This series of ANZSOG monographs addresses a diverse range of topics from practical and theoretical perspective. The contributions are drawn from academia, government and the private sector. The monographs contain much that will be of interest to researchers and public sector practitioners.